January/February 2025 Edition

Insurance Times January/February 2025 Edition Cover

In this month’s edition: Brown and Brown Europe’s UK retail chief executive, Carolyn Callan, discusses her career journey so far and the importance of talent attraction, exclusive Insurance DataLab analysis reveals claims dissatisfaction, quantum computing is signposted as future cyber cover risk and scheme brokers identify which lines of business can earn them the most commission.

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Cover story

Carolyn Callan

Carolyn Callan: ‘Walking the talk’ with ‘integrity’ at Brown and Brown

Intermediary’s UK retail chief executive explains why she is ‘loving life’ after the ‘best 12 months of my career’

Leader

consolidation

Opinion: The changing face of the broker market as firms take stock of M&A options

With the broking mid-market feeling spacious after consolidation clean up, what opportunities are afoot as UKGI heads into 2025?

The Market

pet insurance prices

Navigating the rising costs and challenges of pet insurance

‘The lack of standardised pricing’ in the pet insurance market ‘makes it difficult for insurers to forecast claims and for customers to understand costs’, says new trade association founder

In Focus

VR

In Focus: How should UKGI underwrite emerging technologies like VR gaming and advanced robotics?

According to TechUK, more than 400,000 articles about artificial intelligence were published in UK media across 2023 – but how is the insurance sector seeking to underwrite unchartered tech tools such as robotics and virtual reality worlds?

The People

Mike Latham, Verlingue UK

Mike Latham: Verlingue UK targets ‘Better Future’ with three-year strategic plan

The family owned and run broker plans to ‘almost double in size in the UK’ using organic growth, but avoiding external hires where possible, says chief executive