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Cover story

data, social mobility

Data holding back industry’s efforts to implement social mobility career strategies

While the insurance sector is aggressively addressing imbalances around gender and ethnicity in the boardroom, its strategy on social mobility is seemingly far less advanced – despite the war for talent

Leader

disconnect, divergence

Opinion: Insurer service ‘disconnect’ for brokers still impacted by post-pandemic work models

Simplification, consistency and delivering on promises must become a priority if insurers are to improve service levels for brokers, writes editor Katie Scott

The Market

bright future

MGAs have a bright future in UKGI

Insurance DataLab pulls apart findings from Insurance Times’ Five Star Rating Report: MGA market 2022/23 and its own MGA performance report to uncover why MGAs are seeing so much success with brokers

In Focus

electrician scheme

In Focus: Broker schemes present an opportunity to better serve clients’ needs

The People

Troy Stevens, Rhino Trade

Troy Stevens: Rhino Trade Insurance seeks to demystify insurance for tradespeople

The specialist broker wishes to hit ’a sweet spot’ for supporting tradespeople rather than simply being a ‘jack of all trades’, says chief executive

Backchat

gossip

Backchat March 2023

Insurance Times shares the best industry anecdotes from the last month, delving into the world of obscure high net worth art. What has the insurance industry been up to of late? You heard it here first…