All Issue archive articles – Page 21
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IT InterviewGeoff Carter: Sabre Insurance seeks to tackle ‘niche areas of motor’ with broker partners
The insurer’s chief executive says the firm is ‘all ears for any opportunities brokers might have’
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FeaturesOpinion: Story of pandemic winners and losers still being written
Despite Covid-19 being a part of daily life in the UK for the past 17 months, winners and losers connected to the pandemic are still surfacing noticeably in the insurance sector, says editor Katie Scott
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News AnalysisInsurtech sector sees 2021 unicorn boom as pandemic accelerates digital focus
Funding for insurtechs has historically been a struggle, but industry commentators believe investment opportunities are on the up thanks to the technology focus brought about by the Covid-19 pandemic
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IT InterviewMatt Connolly: Insurtech M&A takes ‘upward swing’ as pandemic bolsters digital transformation
Sønr’s chief executive predicts that insurtech M&A will double in 2021 – so far, 45 deals have been completed in the first six months of the year
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IT InterviewJohn Fowle: Time to focus on core relationships and ‘deliver on our promises’
Following Chaucer Group’s acquisition by China Re in 2018, now ‘is the time for growth’ says chief executive
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IT InterviewPaul Anscombe: Looking after staff is ‘really important’ in M&A to retain clients
Following a hat-trick of acquisitions in May, Seventeen Group is building scale to maintain its independence says chief executive
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FeaturesIn Focus: How will insurers take the BI test case ruling forward post-pandemic?
Industry experts debate how insurers might apply the FCA’s business interruption (BI) test case ruling in a post-pandemic era, as July marks one year since the High Court’s virtual hearing
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FeaturesTop insurers and brokers for customer experience revealed
While motor insurers battle it out for first place when it comes to customer experience, Insurance DataLab showcases the impact of poor complaints handling on CX, analysing whether brokers or insurers have the upper hand statistically
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IT InterviewNew director spearheads general commercial business at wheels broker McCarron Coates
Kennett Insurance Brokers’s former managing director joins Ian McCarron and Paul Coates to form ‘the three musketeers’ of commercial broking
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IT InterviewMark Pierce: HNW sector experiencing claims cost uptick due to ‘sharp increase in building costs’
However, the sector is already returning to in-person visits so clients can access ‘the hands-on, professional approach and experience of an adjuster’
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FeaturesIn Focus: Broker litigation ‘inevitable’ one year on from FCA’s BI test case
Brokers are ’still squeaky about whether they advised their customers correctly about the products they were buying’
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IT InterviewJeffrey Skelton: Industry could be entering ‘renaissance period’ for new insurance products
Plus, the FCA’s general insurance pricing reform has encouraged brokers to use data enrichment at renewal to ensure prices are ‘accurate’ says Europe MD
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FeaturesIndustry braces as full effect of pandemic and whiplash claims reform coinciding yet to be seen
Long Covid could add an extra layer to coronavirus disease claims, however establishing causation will prove difficult, says roundtable attendees
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IT InterviewTara Parchment: HNW expertise and advice is ‘irreplaceable by technology’
Building relationships and client trust in products will enable the ‘very best of the high net worth insurers to shine’
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IT InterviewScott Egan: There will be ‘no radical about-turns’ in RSA’s strategy following Intact takeover
Instead, RSA’s new owners will help the insurer ‘accelerate our plans’ around ‘outperformance’
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FeaturesEtrading assists broker resilience, but delayed referral times cause frustration
Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’
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FeaturesOpinion: Claims shop window applauded for pandemic-driven innovation
Editor Katie Scott explains why this year, celebrating claims excellence is all the more pertinent
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NewsBackchat June 2021
Crash for cash gang hotspots, charitable insurers and the insurance product people complained about most over lockdown. What has the insurance industry been up to this month? You heard it here first…
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FeaturesPrice walking proposals ‘eclipsed’ fair value impact on SME insurance
Brokers still have a lot to discuss ahead of implementing the FCA’s proposals on fair value this year, including considerations around commissions
