All articles by Isobel Rafferty – Page 51
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News
Aviva uncovers escalating GI fraud by organised gangs and chancers
Insurance claims tainted with fraud amounted to more than £113m last year
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News
Two in three home insurance buyers manipulate truth to get cheaper cover
LexisNexis Risk Solutions’s senior claims manager says that home insurers need to ’tackle the common misconception that they actively try to avoid paying out claims’
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News
First Central Group announces chief financial officer succession
The new CFO has previously worked for Direct Line Group, Quilter and PWC, to name a few
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Features
The Big Question June 2021: What steps are insurance firms taking to combat climate change?
ShareAction’s latest data revealed that insurance companies are failing to use their influence to fight climate change. In response to this and in recognition of World Environment Day this June, Insurance Times asks insurance businesses what action they are taking to reduce damage to the planet
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News
The FCA’s pricing policy changes could be ‘profound’
Abolishing ‘unethical price walking’ could encourage insurers to find ‘more innovative ways’ to ‘rip off’ customers
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News
Dive In Festival announces 2021 return
Concentrating on active allyship, this year’s event aims to drive ‘real change’ in the insurance industry
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Features
Data enrichment is a ‘great opportunity’ for insurers to ‘sharpen their pencil’
Moving past the pandemic, industry improvements will be data led, says analytics company
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News
McLarens appoints new global head of third party administration
The new hire brings 20 years of experience to the role
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News
Pen Underwriting appoints head of D&O in newly created role
The hire brings 35 years of experience and ‘D&O firepower’ to the new position
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News
FOS annual data reveals spike in insurance complaints
The FOS believes that rather than relying on systems and processes, more personalised communications is the best way to tackle customer issues
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News
Insurers are failing to use their influence to fight climate change - ShareAction
Some commentators believe ’the insurance industry is the single most annoying part of this whole climate puzzle’
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News
Direct Line reveals new executive committee roles and responsibilities
The changes aim to evolve the group into ‘an insurance company for the future’
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IT Interview
Mike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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News
Side hustle spike causes motor claims concern - ThingCo
Delivery driving, in particular, carries a greater amount of risk than vehicles insured for social, domestic and pleasure purposes
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News
Ardonagh Advisory buys London-based loss adjusting firm
The deal is ‘vital’ in achieving the SME platform’s ‘strategic growth objectives’
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Features
C-suite support vital for digital transformation to avoid ‘chaos’
To deliver digital transformation, ’both practical and emotional support’ is needed from c-suite executives – otherwise change is ‘impossible’
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News
GRP-owned Sagar Insurance appoints managing director
The new hire brings over 30 years of insurance experience to the role
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News
Allianz and SYNETIQ launch green parts-based repairs platform
The new initiative is a ‘great step forward’ in ‘automated and sustainable motoring solutions’
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News
Brokers encouraged to build better relationships – CII
Brokers must be ’crystal clear about what needs can be met by products and services’, says CII’s director of policy and public affairs
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News
Consilium appoints head of specialty
The new hire brings 36 years of aviation broking experience to the role