Insurer Analysis

nuclear power plant

News Analysis

TechTalk: Insurance sector an ‘active partner’ in the nuclear renaissance

2026-01-27T08:00:00+00:00By

As momentum builds around the need for more nuclear power generation, the insurance industry must grasp an opportunity to support and facilitate new projects

cat dog vet fluffy

News Analysis

Are pet insurance claims keeping pace with customer expectations?

2026-01-26T08:00:00+00:00By

A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed

Data

News Analysis

In Focus: How insurers use data to support broker schemes – and what happens when it’s limited?

2026-01-23T08:00:00+00:00By

’If you don’t have good data, insurers will be less interested because it makes it difficult to assess [if] the scheme works, is it fit for purpose,’ says director

Pepper

News Analysis

Briefing: What an unexpected pet insurance claim can reveal about Consumer Duty in practice

2026-01-22T10:00:00+00:00By

Is UKGI too focused on being a stickler for Consumer Duty rules, without properly considering the ethos and spirit of this outcomes centred regulation? Claims processes could be the rub here…

target. aggressive, running

News Analysis

Briefing: Why is Zurich so keen on acquiring Beazley – and will Beazley bite?

2026-01-21T09:00:00+00:00By

Zurich believes the suggested deal will create a global leader in specialty insurance, but Beazley is urging its shareholders ’to take no action’ after the latest takeover proposal was submitted to the insurer

3322-0174

News Analysis

Fresh faces, fresh thinking: Counter fraud leaders call for recruitment overhaul

2026-01-21T08:00:00+00:00By

‘We don’t start people there as apprentices or let them learn from the bottom up – and that’s probably a thing that could be done,’ says director

complaints

News Analysis

FOS complaint levels climbing despite Consumer Duty reforms

2026-01-14T08:00:00+00:00By

Insurance DataLab examines the latest Financial Ombudsman Service (FOS) complaints data to question whether Consumer Duty has had the desired impact

Self employment

News Analysis

Major shake-up of employment law raises challenges for UK businesses

2026-01-13T08:00:00+00:00By Tim Evershed

As the Employment Rights Act comes into force, the insurance sector is well placed to support policyholders in adapting to the required changes

1767732377041

News Analysis

UK regulation driving commercial insurance away from London, Zurich tells Lords

2026-01-09T08:00:00+00:00By

‘Some providers are exiting the market because the regulation is too prescriptive and difficult,’ says chief compliance officer

neurodivergence

News Analysis

Briefing: Neurodiversity could be insurance’s talent success story

2026-01-08T11:00:00+00:00By

The sector should make a bigger deal of its diversity and inclusion wins

Drazen Jaksic, Zurich

IT Interview

Drazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK

2026-01-06T08:00:00+00:00By

Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners

disappointed gift

News Analysis

Briefing: Unwrapping the FCA’s super complaint response

2025-12-24T09:00:00+00:00By

There was nothing particularly exciting about the regulator’s statement on the home and travel insurance markets, but what did we expect?

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