Zurich UK boosts profits as P&C COR and GWP improves
’In the last 12 months, we’ve achieved excellent growth across all areas,’ says chief executive
Zurich ‘first insurer’ to publish social mobility data
’[This] announcement represents a firm commitment from us to understand and implement social equity drivers within our organisation,’ says chief human resources officer
Is the industry missing a chance to use social media as a talent attraction tool?
‘Social media’ is ‘critical’ for attracting younger talent from low socioeconomic backgrounds, says performance and leadership manager
ABI warns of costly burst pipe claims as cold weather hits
’Cold weather can lead to pipes freezing and bursting,’ says senior policy adviser
Zurich UK responds to government’s £1.6bn pothole plan
’We would encourage the government to maintain focus on this issue,’ says risk proposition manager
Insurers and brokers team up for major Consumer Duty survey
’This research is a fantastic opportunity for insurers and brokers to collaborate in understanding how we can best support SME customers,’ says head
Nikki Lidster: Zurich UK reinforces ‘people business’ philosophy with investment in underwriters
’This investment in our underwriting team is about ensuring that brokers feel supported,’ says head of SME and trading
TechTalk: Insurers still grappling with legacy system challenges
If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive
The Big Question December 2024: What trends do the UKGI market need to be cognisant of heading into 2025?
With the new year fast approaching, Insurance Times quizzes industry experts on what the insurance sector should watch out for in 2025
Insurers going that little extranet to tackle rising underinsurance
With insurers agreeing on the persistent risk of underinsurance, they discuss the suprising benefits of eTrading in addressing the issue
Nikki Lidster: Zurich UK reinforces ‘people business’ philosophy with investment in underwriters
’This investment in our underwriting team is about ensuring that brokers feel supported,’ says head of SME and trading
Insurance Times Advent Calendar: David Nichols
For the fourth day of advent, David Nichols, head of retail at Zurich UK, discusses the insurers achievements, regulation and customers
Zurich UK promises brokers direct interaction with underwriters rather than ‘a robot’
Head of SME trading says insurer’s ’SME underwriters are empowered to make underwriting decisions in the moment’
Conny Kalcher: Transforming the insurance customer experience block by block
’What we are doing is moving a whole super tanker that’s used to working one way to work in a different way,’ says group chief customer officer
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