Markel makes several senior hires to enhance wholesale claims service
’I’m looking forward to seeing them elevate Markel’s wholesale claims operation,’ says managing director for international claims
Full Five Star Rating Report: Commercial and Personal Lines 2024/25 is now available
Insurance Times reveals full insurer rankings on service across both commercial and personal lines, with 16 insurers included in 2025’s final report
Markel merges three businesses and names new chief executive for joint venture
’Our work going forward will ensure that we make decisions as close to the customer as possible,’ says chief executive
Markel appoints ex-Axa leader as new head of UK trading
’My focus will be on making the trading journey with Markel as seamless and efficient as possible for UK brokers,’ says appointee
Markel aims at better service by balancing hybrid working with broker demands
’Brokers have faced challenges with insurer responsiveness since the pandemic, but Markel is committed to getting this right,’ says divisional director
Markel UK to go on recruitment spree after relocating office
’We’re excited to welcome employees, partners and customers to our new office,’ says divisional managing director
Mark Plews: ‘Proactive’ risk management is ‘an increasing part’ of Markel UK’s service for care sector
Insurer is determined ‘to highlight that it is [a] false saving to reduce investment [on] risk management’, says underwriting director
Jo Sykes: Markel UK set ‘to invest in future growth’ for 2025
In particular, schemes with brokers will be a ‘focus’ for the ‘end-to-end’ insurer next year, says divisional director
Nick Line: ‘Better representation’ at senior underwriter level needed
Markel International’s chief underwriting officer talks attracting and retaining underwriting talent
Markel’s success relies on ‘having the right people’ to pick up broker calls
A business can have the ’best trained staff, but if employees are not willing to pick up the phone, no amount of technology will make a difference,’ says underwriting director
Revealed: Which firms won at the Claims Excellence Awards 2024?
Nick Line: Markel arming underwriters with ‘right training and support’ to address exposed classes
TechTalk: Impact of simplified R&D scheme for insurtechs and startup brokers is ‘yet to be seen’
The Big Question Jan/Feb 2024: How can property insurance solutions be developed to encourage green methods of construction?
Neil Galjaard: Markel UK’s divisional managing director talks product strategy
Briefing: Could R&D tax credit error and fraud be the next PPI scandal?
Markel’s ‘significant digital investment’ reflected in improved eTrading results
The Big Question July/August 2023: What will the future state of play look like between insurance and AI?
Mark Plews: ‘Proactive’ risk management is ‘an increasing part’ of Markel UK’s service for care sector
Insurer is determined ‘to highlight that it is [a] false saving to reduce investment [on] risk management’, says underwriting director
Jo Sykes: Markel UK set ‘to invest in future growth’ for 2025
In particular, schemes with brokers will be a ‘focus’ for the ‘end-to-end’ insurer next year, says divisional director
Nick Line: ‘Better representation’ at senior underwriter level needed
Markel International’s chief underwriting officer talks attracting and retaining underwriting talent
Markel’s success relies on ‘having the right people’ to pick up broker calls
A business can have the ’best trained staff, but if employees are not willing to pick up the phone, no amount of technology will make a difference,’ says underwriting director
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