Markel aims at better service by balancing hybrid working with broker demands
’Brokers have faced challenges with insurer responsiveness since the pandemic, but Markel is committed to getting this right,’ says divisional director
Markel UK to go on recruitment spree after relocating office
’We’re excited to welcome employees, partners and customers to our new office,’ says divisional managing director
Insurance Times Awards 2024 – Best of social media
Insurance Times rounds up the best celebratory posts on social media from the Insurance Times Awards 2024
Nick Burgess: Broker feedback key to launching new proposition
Nick Burgess, technical underwriting manager for financial lines at Markel, discusses the insurer’s new proposition
Broker adds Markel UK to insurer panel
Director says welcoming Markel ’enables us to expand our offering of choice’
The biggest people moves this week
Insurance Times rounds up the biggest appointments and promotions from 9 to 13 September 2024
Jo Sykes: Markel UK set ‘to invest in future growth’ for 2025
In particular, schemes with brokers will be a ‘focus’ for the ‘end-to-end’ insurer next year, says divisional director
Nick Line: ‘Better representation’ at senior underwriter level needed
Markel International’s chief underwriting officer talks attracting and retaining underwriting talent
Markel’s success relies on ‘having the right people’ to pick up broker calls
A business can have the ’best trained staff, but if employees are not willing to pick up the phone, no amount of technology will make a difference,’ says underwriting director
Revealed: Which firms won at the Claims Excellence Awards 2024?
There were some lucky double winners on the night, while other firms picked up their first Insurance Times Claims Excellence Award – was it you?
Nick Line: Markel arming underwriters with ‘right training and support’ to address exposed classes
TechTalk: Impact of simplified R&D scheme for insurtechs and startup brokers is ‘yet to be seen’
The Big Question Jan/Feb 2024: How can property insurance solutions be developed to encourage green methods of construction?
Neil Galjaard: Markel UK’s divisional managing director talks product strategy
Briefing: Could R&D tax credit error and fraud be the next PPI scandal?
Markel’s ‘significant digital investment’ reflected in improved eTrading results
The Big Question July/August 2023: What will the future state of play look like between insurance and AI?
Insurers make brokers’ ‘life hell’ when dealing with professional indemnity claims
Jo Sykes: Markel UK set ‘to invest in future growth’ for 2025
In particular, schemes with brokers will be a ‘focus’ for the ‘end-to-end’ insurer next year, says divisional director
Nick Line: ‘Better representation’ at senior underwriter level needed
Markel International’s chief underwriting officer talks attracting and retaining underwriting talent
Markel’s success relies on ‘having the right people’ to pick up broker calls
A business can have the ’best trained staff, but if employees are not willing to pick up the phone, no amount of technology will make a difference,’ says underwriting director
Nick Line: Markel arming underwriters with ‘right training and support’ to address exposed classes
Markel International’s chief underwriting officer underscores the ‘pivotal’ role of education and digital skills in empowering underwriters to navigate complex risk landscapes
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