Insurer News – Page 50
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News
Biba 2024: Brokers encouraged to use ‘test and learn’ approach with AI
’It’s important not to try and re-engineer all of the processes at once,’ says divisional director
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Property underinsurance worsening as insurers look to tackle shortfalls
’Clients need to be informed that market value and insured value can be two very different figures,’ says director
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Hiscox appoints UK head of schemes
’Schemes is central to our growth ambitions and I’m confident the team will continue to thrive,’ says UK chief distribution officer
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RSA announces new partnership with MGA
’We have an ambitious customer service agenda and developing and nurturing long standing partnerships will help us achieve our objectives,’ says director
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IT Interview
Claims champion winner explains how award has helped attract new business
Glenn Stevens, Insurance Times’ 2023 Claims Champion of the Year, explains how winning the award has benefited Hiscox
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Biba 2024: Aviva keen to boost broker scheme partnerships and back niche MGAs
The insurer has previously ‘been reasonably light on’ building capacity relationships with brokers and MGAs, says portfolio director
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Best of Biba backchats 2024
What happened at the Biba Conference 2024? Find out what delegates and the Insurance Times team got up to – you heard it here first…
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High Five: Catch up on the biggest stories this week
Insurance Times rounds up the biggest stories from this week
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Zurich UK consolidates commercial and retail distribution teams
’The changes in the team will simplify and focus our sales and distribution community,’ says head
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Biba 2024: Hybrid working impacting service levels
’It has now become easy to say no to coming into the office and letting that phone ring,’ says chief executive
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Biba 2024: Blueprint Two ‘doesn’t seem to be going very well in delivery terms’
Chief executive is ‘very cynical’ and ‘worried’ about the plan’s delivery timeline
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Biba 2024: F1 race winner tells delegates to trust data and own up to mistakes
The driver spoke to brokers, insurers and MGAs during the final panel of the Biba Conference
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Biba 2024: Catch up on day two
Insurance Times rounds up the biggest stories from day two of Biba’s conference
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Biba 2024: Brokers urged to invest in data to transform client relationships
’It is about prioritising your customers’ needs and enhancing the process in which you interact with them,’ says head
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Biba 2024: Brokers ‘ram’ Allianz stand after rebrand of LV=Broker
’We look forward to going forward with one brand, making life easier for us and life easier for our brokers,’ says managing director
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Biba 2024: Cyber insurers must ensure messaging is ‘digestible’ for brokers
’If the broker doesn’t feel comfortable offering cyber insurance then there’s a fat chance the client is going to absorb it,’ says distribution manager
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DLG continues hiring spree with two senior appointments
’These appointments positively augment the other recent external hires we have announced,’ says chief executive
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Biba 2024: Catch up on day one
Insurance Times rounds up the biggest stories from day one of Biba’s conference
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Biba 2024: Aviva among firms to call for better communication in industry
’There needs to be better communication and clarity when it comes to underwriting,’ says chief executive
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Biba 2024: RSA sees ‘real demand’ from brokers to discuss NIG deal
’Brokers want to understand, and here again, what the ambition is’, says director