Interviews
Rachel Turk: Changing perceptions at Lloyd’s and improving coverholder supervision
Lloyd’s of London’s chief underwriting officer talks recent results and the need for future underwriting discipline
Alex Jomaa: Brokers ‘have been let down by insurers’ on customer cyber education
’What you have to keep in mind about the cyber crime industry is that it is an industry, that it is hugely lucrative and is dependent upon skilled technicians to deliver the various stages of an attack with different skill sets,’ says CUO
Mike Edgeley: The Clear Group targets ‘a proper global proposition’ through European M&A
Group chief executive places Germany and the Netherlands in his crosshairs for buy and build expansion model that mimics ‘what we’ve done in the UK’
Jason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
Mark Plews: ‘Proactive’ risk management is ‘an increasing part’ of Markel UK’s service for care sector
Insurer is determined ‘to highlight that it is [a] false saving to reduce investment [on] risk management’, says underwriting director
Cyber insurance growth brings range of challenges for insurers
’Cyber insurance is unlike other lines, such as household, where insurers would limit the number of insured properties in high-risk areas,’ says senior insurance analyst
Rebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
Fantasy Football: Insurance Times’ Phil Davison Q&A
Insurance Times talks to publisher Phil Davison about his strong performance in this year’s Fantasy Football league
Gareth Hemming: Hiscox carrying ‘positive momentum’ on broker sentiment into 2025
’We’re clear on where we want to go in terms of strategy and growth, but we’re going to do it in a way that’s informed by broker feedback and input,’ says specialist insurer’s head of distribution
Parisa Kheradmand: Claims Excellence Young Achiever Award winner on ‘championing inclusion’
’This award reminds me that I am enough – just as I am – and that my contributions are worthy of recognition and are valued,’ says marine surveyor and MCL adjuster
Lee Anderson: SRG looks ‘east of east London’ for international focus
‘Scale, ambition and international bias’ are the ‘hallmarks of this investment cycle’, says group deputy chief executive
Rob Organ: Jensten’s chief executive on ‘what’s next’ for growing broker
’Having rapidly grown and developed Jensten, we’re now moving on with a really solid foundation to be able to springboard ahead,’ says group chief executive
Mike Latham: Verlingue UK targets ‘Better Future’ with three-year strategic plan
The family owned and run broker plans to ‘almost double in size in the UK’ using organic growth, but avoiding external hires where possible, says chief executive
Carolyn Callan: ‘Walking the talk’ with ‘integrity’ at Brown and Brown
Intermediary’s UK retail chief executive explains why she is ‘loving life’ after the ‘best 12 months of my career’
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