Competition from China but not English-speaking graduates
A Warwick Business School report says India will remain the lead outsourcing centre for two decades, while China will struggle to match its success, the FT reports.
"China will emerge as an alternative, though it will struggle to achieve scale in western European and North American markets," the report said.
Ilan Oshri, one of the report's authors and associate fellow at WBS and the London School of Economics Outsourcing Unit, said India would maintain its lead for at least 15 years as its top companies had established a global footprint.
English being an official language in India, the high quality of its graduates and the development of a domestic market for outsourcing services, also help.
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