All In Focus articles – Page 2
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News AnalysisIn Focus: What’s going on with claims service as FCA clamps down on Consumer Duty?
’There are more complaints coming in around claims,’ says director
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News AnalysisInsurance sector in race against time to tackle rising storm challenges
Delegates attending a recent Insurance Times and ICEYE roundtable explained that the increased frequency of storms was stretching the industry’s resources to the limit
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News AnalysisIn Focus: How can parametric insurance policies improve processes for climate-related claims?
Insurance Times asks industry experts what impact parametric policies can have on climate-based claims processes
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News AnalysisIn Focus: How MGAs stop brokers being left ‘high and dry’ as capacity fears continue
’If we can’t service the broker quick enough, we’d lose the sale, they lose the sale, conversion drops and ultimately it hurts all of us,’ says head of broker development
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News AnalysisIn Focus: Are MGAs replacing traditional insurers and how are they differentiating themselves to grow market share?
Insurance Times asks industry experts how MGAs are standing out to supersede insurers and increase their market share
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News AnalysisIn Focus: How niche schemes are becoming more important to brokers’ growth strategies
Niche schemes have been talked up by experts after brokers were told to focus on size or speciality in the future
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News AnalysisIn Focus: How can brokers showcase their value to insurers via specialist schemes?
Insurance Times asks industry experts how brokers can leverage specialty and expertise to increase their value
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News AnalysisIn Focus: Bumps in the road ahead for environmentally-friendly motor policies
There is a ’big challenge’ when attempting to offer ’decent prices’ on environmentally-friendly motor policies, says chief executive
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News AnalysisIn Focus: How can the industry integrate environmental policies for sustainable development?
Insurance Times asks industry experts how the sector can effectively balance the implementation of environmental policies with profitability.
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News AnalysisIn Focus: Metadata knowledge key as scammers turn to AI for motor damage fraud
’That has been quite a big change in the motor landscape,’ says fraud risk and technical manager
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News AnalysisIn Focus: How are insurers balancing the use of technology with the human element in fraud prevention?
Insurance Times asks industry experts how insurers are using advanced technologies and human experts to combat fraud
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News AnalysisIn Focus: How will emerging technologies shape the future of insurance claims management?
Insurance Times asks industry experts how the transformative impact of emerging technologies will impact the future of insurance claims management
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News AnalysisIn Focus: Insurer complaints are rising – so what is being done to improve claims service?
Industry experts discuss the complexity of claims and the innovations needed to improve the experience for consumers
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News AnalysisIn Focus: The emerging protection gaps concerning commercial brokers
’It is incumbent on us all to make sure we are having conversations with customers,’ says chief executive
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News AnalysisIn Focus: How can commercial lines brokers harness technology to enhance customer service?
Insurance Times asks industry experts how data driven insights can streamline operations and drive innovation
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News AnalysisIn Focus: How are motor insurers addressing popularity of electric vehicles?
Insurance Times asks industry experts if motor insurers are adapting their business strategies
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News AnalysisIn Focus: What makes the motor market hard to compete in – and could there be future exits?
’I can understand some of the reasons why people might see this as the right time to get out,’ says director of insurance pricing
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News AnalysisIn Focus: Can the insurtech sector provide hope for addressing the challenge of underinsurance?
Insurance Times asks industry experts whether the increasing relevance of insurtech in the sector provides hope for addressing the challenge of underinsurance
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News AnalysisIn Focus: How insurtechs can bolster insurer service without compromising face-to-face interaction
’Certainly, the big topic of conversation is actually insurer service,’ says chief executive
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News AnalysisIn Focus: Are MGAs facing ‘additional challenges’ in securing capacity?
Industry experts discuss the current state of capacity in the MGA space and how it can be secured amid tough economic conditions
