Household
News Analysis
Which are the most complained about insurers?
Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
News
Premium finance costs revealed as FCA begins probe
The FCA said it would review whether motor and home insurance customers using the product were getting competitive deals
News
Defaqto updating platform to support general insurers with Consumer Duty
’It is a one stop shop and single point of truth for organisations if they want to understand a particular market,’ says chief executive
News Analysis
Would I lie to you?
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
News
FCA probing another insurance product due to fair value concerns
It comes after the regulator warned that it could repeat the action it took with the Gap market in other sectors
News Analysis
What to do about homeowners shunning home insurance?
PCW confirms that home premiums grew 13% last year, leading consumers to search for savings shortcuts – but the insurance industry must still strive to combat underinsurance in this line of business
Sponsored Content
Is the tide turning on UK home insurance pricing? – Pearson Ham
Sponsored content: Stephen Kennedy, director of insurance pricing at Pearson Ham Group, discusses whether home insurance premiums are turning a corner
News
Insurers detect £1.1bn worth of fraudulent claims in 2023
’Cracking down on fraud continues to be a top priority for our industry,’ says assistant director
News
Uinsure goes on hiring spree after RSA exit results in big deals
’An expanded scale will only help in securing more competitive premiums for all our partners’ customers,’ says chief distribution officer
IT Interview
Martin Schultheiss: Uinsure actions ‘really high growth strategy’ following PE investment
A ‘suits and trainers’ organisational culture that embraces the ‘right talent’ is the ‘magic sauce’ underpinning insurtech’s comprehensive growth strategy, says group managing director
News
Go Compare strikes deal with insurtech to boost pricing
’We realised the key issues faced by new companies were the cost of the system infrastructure and access to the right data and technology,’ says director
News
Shift from ‘greed to need’ drives fraud surge across personal and commercial lines – Allianz's Burge
’I see a shift from greed to need – people now feel they need to commit fraud,’ says head of counter fraud
News
Motor and home insurers’ APRs revealed as FCA action demanded
’That customers [paying monthly] can end up paying over the odds compared to those who pay for cover annually is blatantly unfair,’ says director
News
PE firm acquires 50% stake in home and motor MGA
’We have been highly impressed by the company’s achievements to date,’ says partner and head
News Analysis
Briefing: Affordability debate continues as risk, reinsurance and politics collide
The Labour party already has motor insurance premiums in its sight – but how long until home insurance starts to face the same level of scrutiny?
News
Allianz grows personal lines arm with new appointment
’We see a big opportunity to grow our presence in the home insurance market,’ says managing director
News
Building insurance complaints soar to record high
’Buildings insurance complaints have been steadily on the rise for some time,’ says director of insurance
News
Uinsure adds MGA to home insurance panel
Uninsure made the deal as it is in ‘need of a strong home insurance panel’, says chief insurance officer
News Analysis
What are the best performing business lines in UKGI?
Insurance DataLab reveals exclusive analysis of the five largest business lines in UK general insurance, detailing which products are currently the most profitable
News Analysis
In Focus: How can cyber insurance adapt to address risks across other lines of business?
With the rise of sophisticated cyber threats infiltrating a myriad of insurance classes, how can cyber insurance adapt to effectively address risks across various lines of business?
The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.
The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
View the 2023 Personal Lines Report
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