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In Focus: New public-private partnership opens door to new counter fraud capabilities
Why Ageas, Aviva and QBE were named insurers of the year at 2024’s Insurance Times Awards
Insurance Times Awards 2024 – Best of social media
Briefing: Will the DLG board stay loyal to Winslow as Aviva goes on ‘charm offensive’?
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News
Ageas and Saga confirm 20-year partnership and M&A binding agreement
UK chief executive describes the long-term collaboration as ‘an important milestone’ in the insurer’s development
News Analysis
Briefing: Why is Aviva so keen on taking over DLG?
Aviva has secured a preliminary agreement with DLG over a potential acquisition
News
Home and motor premium income set to slow as sharp price rises ease
’With inflation and interest rates now falling, we appear to be turning a corner,’ says UK insurance leader
IT Awards 2024
Insurance Times Awards 2024: CoreLogic and Admiral prioritise support and swiftness in claims resolutions
Leah Davies, director of client success and insurance solutions at CoreLogic, talks about the company’s entry with Admiral for the Excellence in Claims Technology – Insurer award
News
‘Polycrisis’ presents UK insurers with an opportunity to be ‘impactful’ – Axa UK and Ireland
Plus, Aviva’s UKGI boss emphasises that insurers must ‘put our money where our mouths are’ when it comes to engaging on ‘collective goals’
Sponsored Content
As escape of water claims rise, brokers can mitigate SME risks – Travelers
Sponsored content: Dan Edge, portfolio manager for SME property owners insurance at Travelers, discusses the significant risk of escape of water in mixed commercial and residential properties – and how brokers can help clients minimise their exposures
News Analysis
Which are the most complained about insurers?
Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
News
Premium finance costs revealed as FCA begins probe
The FCA said it would review whether motor and home insurance customers using the product were getting competitive deals
News
Defaqto updating platform to support general insurers with Consumer Duty
’It is a one stop shop and single point of truth for organisations if they want to understand a particular market,’ says chief executive
News Analysis
Would I lie to you?
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
News
FCA probing another insurance product due to fair value concerns
It comes after the regulator warned that it could repeat the action it took with the Gap market in other sectors
News Analysis
What to do about homeowners shunning home insurance?
PCW confirms that home premiums grew 13% last year, leading consumers to search for savings shortcuts – but the insurance industry must still strive to combat underinsurance in this line of business
Sponsored Content
Is the tide turning on UK home insurance pricing? – Pearson Ham
Sponsored content: Stephen Kennedy, director of insurance pricing at Pearson Ham Group, discusses whether home insurance premiums are turning a corner
News
Insurers detect £1.1bn worth of fraudulent claims in 2023
’Cracking down on fraud continues to be a top priority for our industry,’ says assistant director
News
Uinsure goes on hiring spree after RSA exit results in big deals
’An expanded scale will only help in securing more competitive premiums for all our partners’ customers,’ says chief distribution officer
IT Interview
Martin Schultheiss: Uinsure actions ‘really high growth strategy’ following PE investment
A ‘suits and trainers’ organisational culture that embraces the ‘right talent’ is the ‘magic sauce’ underpinning insurtech’s comprehensive growth strategy, says group managing director
News
Go Compare strikes deal with insurtech to boost pricing
’We realised the key issues faced by new companies were the cost of the system infrastructure and access to the right data and technology,’ says director
News
Shift from ‘greed to need’ drives fraud surge across personal and commercial lines – Allianz's Burge
’I see a shift from greed to need – people now feel they need to commit fraud,’ says head of counter fraud
News
Motor and home insurers’ APRs revealed as FCA action demanded
’That customers [paying monthly] can end up paying over the odds compared to those who pay for cover annually is blatantly unfair,’ says director
News
PE firm acquires 50% stake in home and motor MGA
’We have been highly impressed by the company’s achievements to date,’ says partner and head
The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.
The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
View the 2023 Personal Lines Report
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