Survey finds home insurance renewals the least understood

Home insurance renewals top a poll of the most confusing documents householders receive through the post according to Gocompare.com causing 24% of people to allow the policy to automatically renew.

Hayley Parsons, chief executive of Gocompare.com commented, "The language used and the technical nature of renewal documents make them a less than compelling read.”

The survey asked: Of the documents you receive in the post, which do you find the hardest to understand?

  • Home insurance renewal 26%
  • Gas bill 20%
  • Electricity bill 16%
  • Car Insurance renewal 11%
  • Landline phone bill 11%
  • Water bill 8%
  • Mobile phone bill 5%
  • Credit card statement 2%
  • Bank statement 1%

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