Groupama hires counter fraud expert

Groupama Insurances has appointed counter fraud expert Marc Yeates as counter fraud claims advisor.

Yeates was previously employed as a case researcher and analyst at the Insurance Fraud Bureau.

He will report to counter fraud manager Andy Pagett.

He will be responsible for the management of a case load of insurance claims that require further investigation following referral from all areas of the business to include personal, commercial and household.

Pagett said: “We are building an extensively qualified, experienced counter fraud team focused on ensuring our honest policyholders are dealt with expediently, while those potentially fraudulent claims are identified for further investigation, and that’s where Marc’s expertise will be so valuable. We are delighted to have him on board.”