Firstsource, a business process outsourcing (BPO) company, has gained authorisation from the FSA to provide advice on and arrange contracts of insurance.
Matthew Vallance, European managing director for Firstsource, commented: “The FSA's approval for us to advise and arrange on insurance products means that we can significantly add value to our clients by offering a wide range of insurance related services. We can be more proactive on behalf of our clients who will now have another channel to market for added value insurance products.”
“The standardisation of insurance sales to include third party companies like Firstsource becoming FSA compliant will help companies to adhere to the FSA's ‘Treating Customers Fairly' initiative and will contribute to improving standards in insurance sales.”
