All FCA articles – Page 10
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Features
Briefing: Will CMCs morph to adopt motor focus post-whiplash reforms?
This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
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Features
Briefing: FCA prepares to bare teeth over the treatment of vulnerable customers
New guidance from the regulator points to greater monitoring and oversight of firms’ treatment of vulnerable customers as part of its supervisory approach – will this change be welcomed, or viewed as another regulatory burden?
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News
FCA issues new guidance for the treatment of vulnerable customers
The regulator has put forward this guidance to generate consistency in the treatment of vulnerable customers
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News
Increase in customers shopping around after FCA transparency rules
1.4m more home and motor insurance customers shopped around one year on from FCA transparency rules
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News
Arnie is back to front FCA's PPI campaign after successful first run
The head of Arnold Schwarzenegger is returning to encourage people to make PPI claims
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News
RAC punished as FCA warns against 'unacceptable' breaking of transparency laws
RAC must contact affected customers as the FCA finds the firm failed to encourage them to shop around