Expert Views – Page 12
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Expert View: What you want is what you get
Michael Phillips, director of premium finance at BNP Paribas Personal Finance, explores how finance providers can provide brokers with a reliable, trustworthy service fit for a market which is continually having to adapt to an ever-changing landscape
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Expert View: AI is the future – we need to embrace it, and quickly
Adam Miller, group head of IT, Markerstudy Group on how automation technology is advancing all around us, and we need to get onboard
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Expert View: Much remains to be resolved over LiP portal
Donna Scully, director, Carpenters Group, on the lack of transparency that continues to surround the Ministry of Justice’s Litigants in Person portal, due to come into operation next year
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Correspondent: A look at digital transformation with Brokerbility Holdings
The Digital Age of insurance is here. This means businesses can no longer afford to remain unautomated and rely on manual processes or traditional methods of conducting business. One of Applied’s customers, BHL Group (incorporating BHIB Insurance Brokers and Churchill Insurance Consultants), understand this well and have adopted the technology ...
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Expert View: Service is everything with HNW clients
Andy Talbot, head of sales, ARAG, on why tailoring products to customer need is vital when dealing with HNW clients
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Expert View: Data standardisation is key to taking telematics mainstream
Charles Smith, founder and chief executive of Collision Management Systems, on why telematics won’t fulfil its promise until it can be made to work for all vehicles
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Expert View: The changing professional indemnity market – where is the quality cover?
Tim Rugg, underwriting manager, professional risks, Tokio Marine HCC on hardening rates and reduced capacity in construction PI
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Expert View: Has the Future at Lloyd’s prospectus gone far enough for MGA business?
Charles Rowley, Director, DA Strategy says promising ideas to cultivate innovative solutions at Lloyd’s have been identified in the manifesto, but asks why was one of the fastest growing segments not referred to more directly.
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Expert View: Mobility is key in a changing consumer landscape
By Adam Lovelock, assistant vice president, insurance replacement sales division, Enterprise Rent-A-Car UK and Ireland
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Expert View: New E&O awards limit: is your business covered?
Although the number of complaints to the Financial Ombudsman Service have fallen, it recently announced an increase in the maximum award payable to cover higher value claims
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Expert View: The evolution of trade credit insurance after 100 years
As trade credit insurance celebrates its centenary this year, Tom Danson, regional manager of Atradius, says this business tool remains just as important as ever in these uncertain times
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Expert View: Disruption on a smaller scale - Crawford & Co's UK president
Clive Nicholls, president of Crawford & Company in the UK & Ireland says the scale of disruption hasn’t lived up to expectations, and that we should start smaller and more precise
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The Digital Age of Insurance: Three Guiding Principles of Digital Transformation
Reid French, chief executive, Applied Systems, on how embracing digital transformation is good for customers, staff and business
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The new claims system must be the best it can be
Donna Scully, director, Carpenters Group, on concerns that the reforms aimed at curbing insurance fraud might not be vigorous enough
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Expert View: Insurance UX - Why insurance companies need to improve user experience ASAP
When you compare the user experience of insurance to that of retail, insurance is miles behind. Nick Mercer, UK sales manager at Loqate outlines what the industry needs to do to master the user’s experience
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Correspondent: e-Trading Standards – enabling rapid and unrivalled market reach for insurtechs
Steve Waller, standards product manager, Polaris UK, on why digital standards are more important than ever
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AIG Expert View: On the road less travelled
The modern workforce is on the move. A comprehensive threat response product is needed to keep your people safe from a growing range of travel threats. By Ian Robinson, head of UK personal insurance, AIG and Jon Gregory, global head of crisis solutions, AIG
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How do you cope with a hard professional indemnity market?
In an industry that relies so much on people, relations between broker, client and underwriter are everything. But in a hardening market, those relationships are more important than ever, writes Richard Webb, director, Manchester Underwriting Management
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The Digital Age of Insurance: five Reasons to Become a Digital Broker
Reid French, chief executive of Applied Systems, on what it takes to be a digital broker – and the benefits for a firm and customers