Expert Views
-
Sponsored Content
Q&A: Howden talks the motor trade market’s challenges and potential solutions
Sponsored content: Harry Weeks, senior account handler at Howden, discusses what he’s been seeing in the motor trade insurance space
-
Sponsored Content
Q&A: CFC on the value of cyber threat prevention services
Sponsored content: Jason Hart, head of proactive insurance at CFC, discusses the critical nature of cyber threat prevention services for cyber insurance
-
Sponsored Content
E2E: Is total loss a total mess?
Jim Loughran, chief executive at E2E Total Loss Claims Management, discusses the contentious environment around total loss negotiations
-
Sponsored Content
How the financial strain of child illnesses hurts parents and what the insurance industry can do about it – MetLife UK
Rich Horner, head of individual protection at MetLife UK, explains the support available for working parents that need to take time away from work to care for unwell children
-
Sponsored Content
Tackling the war for talent – RSA
RSA discusses how it and the wider industry can ensure that the pitch to talented sector joiners hits the right notes
-
Sponsored Content
Empowering the next generation of claims handlers – RDT
Sponsored content: Mark Bates, chief executive at RDT, examines how the claims handlers of the future could be supplemented by technology
-
Sponsored Content
Is operational efficiency within reach for insurer platforms – RDT
Jon Mitchell, chief operating officer at RDT, explores the challenges of digital progress while maintaining essential legacy systems
-
Sponsored Content
Setting the standard in loss adjusting – Gallagher Bassett
Gordon Vater, managing director at Gallagher Bassett Technical, shares insights on how claims professionals can contribute unique levels of understanding and experience to the field of loss adjusting
-
Sponsored Content
Q&A: Newly launched Casus Underwriting talks construction market expertise
Stewart Croker, managing director of newly launched construction specialist MGA Casus Underwriting, talks to Insurance Times about the rationale for founding the firm
-
Sponsored Content
Van insurance not seeing same softening as motor sector – Pearson Ham
Sponsored content: Frances Leury, product manager at Pearson Ham, zeroes in on the van insurance sector
-
Sponsored Content
Q&A: RSA on the industry’s talent challenges
Sponsored content: Sarah Mantle-Gray, director of talent at RSA, discusses how the industry can collaborate to tackle the sector’s talent acquisition and retention challenges going forward
-
Sponsored Content
Q&A: Davies on the need for support in complaints handling
Nikki Ceko, strategic client director for insurance at Davies, discusses the utility of support where handling complaints is concerned
-
Sponsored Content
Promoting cyber readiness – Travelers
Sponsored content: Chris McMurray, managing director for cyber at Travelers Europe, shares five steps businesses can take to strengthen cyber readiness
-
Sponsored Content
How old tech is holding schemes brokers back – Ecclesiastical
Sponsored content: Simon Dandridge, new schemes underwriting manager at Ecclesiastical, discusses the persistent tech challenges facing schemes brokers and an innovative way forward for the sector
-
Sponsored Content
Industry must plead fraud in a responsible manner – Carpenters Group
Kevin Perkins, technical lead and operations manager at Carpenters Group, discusses the power of alleging a claim is fraudulent in legal situations and how this must be used correctly
-
Sponsored Content
Combating social engineering and deepfakes – Gallagher Bassett
Gallagher Bassett’s director of risk consulting, Ashley Easen, highlights the digital fraud threats businesses face and how these can be countered
-
Sponsored Content
Readying recruiters for further risk shifts – Pen Underwriting
Sponsored Content: Nick Kernaghan-Andrews, senior underwriter for recruitment insurance at Pen Underwriting, talks about the challenges the recruiting sector is facing
-
Sponsored Content
Q&A: Hiscox on the art of crafting a scheme
Sponsored content: Dianne Lewis, head of medical malpractice at Hiscox, discusses the importance of targeted expertise when putting together schemes
-
Sponsored Content
Q&A: Davies on the claims handling applications of AI
Sponsored content: Jon Glover, director of technical products at Davies, discusses how artificial intelligence could improve the claims handling process
-
Sponsored Content
Embracing innovation to drive best practice in account management – Gallagher Bassett
Gallagher Bassett’s client services director, Rob Glenister, explores how innovative account management can lead to improved client relationships, customer satisfaction and business growth In an era where customer expectations are constantly evolving, generative artificial intelligence (AI) is commonplace and Zoom fatigue continues to be a challenge, finding the right balance ...