All Events articles – Page 23
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Online onlyIn pictures: Ex-rugby star inspires the IT Pack
Brokers in the North West listened to celebrity speaker Kyran Bracken
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News AnalysisBreakfast Club: Don’t miss a trick
The Insurance Times Breakfast Club tackled the subject of claims optimisation, with claims inflation, fraud and recovery rates falling under the spotlight
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ClaimsClaims Clinic: No muscling in
When it comes to customer service, good communication is vital. Yet too much communication with the policyholder just causes confusion. Do brokers and insurers need to take a step back?
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News AnalysisManchester roundtable: Maintaining momentum
With a major merger being proposed and more M&A activity quite likely, leading brokers from the North West debate the effect on the industry in the region, and look at how companies are standing up to consolidators as well as unrealistic expectations from clients
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BackchatBackchat: Revenge of the cookie monster
Bake-offs, head-banging, Harvard, Esther Rantzen … it’s just been another average week for the Insider
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News AnalysisBroker Forum: Challenging times
Developments in technology, sharper professional standards and the changing relationships between brokers, insurers and customers emerged as the key concerns at this year’s Insurance Times Broker Forum
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Online onlyIn pictures: 2010 Broker Forum
Photos from the Broker Forum including Oval's Jeff Herdman and Towergate's Clive Nathan
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ClaimsFight the good fight
Tackling the thorny issue of insurance fraud, the latest Claims Clinic featured real-life examples of elaborate scams and canny chancers, as well as the latest strategies for catching them out, including harnessing the power of social networking sites
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Special ReportsThe beautiful game
It was a rare moment of joy for England supporters watching Capello’s lions beat Slovenia in South Africa to secure their place in the final 16. We joined the insurance world’s biggest footie fans and sponsors Event Insurance Services at Vinopolis for a nerve-wracking 90 minutes
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Online onlyPhotos: When England fans had something to cheer about
Brokers celebrated England's one and only win at our Fantasy Football Party
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News AnalysisLeeds roundtable: In a climate of uncertainty
With a new government in place and an emergency budget announced on Tuesday, how do brokers survive times that are both tough and uncertain? Insurance Times reports from the second AXA roundtable, where leaders from the broker-saturated Leeds market discuss how best to stand out and stay strong
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Online onlyCountdown to the Fantasy Football Party
Broker predictions ahead of England's final group game
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FeaturesBirmingham IT Pack 2010: The right stuff
Young brokers found out about the secrets of leadership and business success at the second IT Pack event of 2010. Speakers included Ruth Badger, runner-up in TV’s The Apprentice, who said that motivating your staff was as much about giving them recognition as paying good money
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News AnalysisCrawford roundtable: After the floods
Claims experts at a recent roundtable in the City of London tackled the minefield of issues surrounding crisis management
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News AnalysisL&G roundtable: Public image limited
Lumped in with the banks, and accused of trying to wriggle out of paying claims, the insurance industry is suffering from a fairly bad reputation. Our latest roundtable looked at how to restore some much-needed consumer confidence
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ClaimsClaims Clinic: Flood barriers
When Cockermouth was left so devastated last year, insurers remembered the lessons from the 2007 floods, moving quickly and communicating well. But speakers at Insurance Times’s first claims clinic of 2010 insist that prevention is still better than cure. We report on how a lack of cohesion between government and ...
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Special ReportsLondon IT Pack 2010: Stars in their eyes
This year’s IT Pack series got off to a glittering start in London late last month with young brokers determined to network and grab advice from senior industry figures – and from Levi Roots of Dragons’ Den fame
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News AnalysisTime on our hands?
The clock is ticking on the deadline for Solvency II. At the Insurance Times roundtable, there were calls for pragmatism and cool heads, mixed with worries about costs and fears over getting bogged down with detail
