Equity Insurance Group has appointed Phil Anderson as its new Claims Managing Director.
Anderson has joined Equity from Royal Bank of Scotland Insurance (RBS Insurance) where he was Director of Customer Assistance Services.
He will be responsible for more than 3,000 staff and will also become a member of the company's executive committee.
Anderson said: “Effective claims management is vital in delivering a professional, fair and responsive service. Neil and his team have placed outstanding customer service at the centre of their strategy, and I am pleased to be joining them at this time.”
Neil Utley, chief executive of Equity, added: “We are delighted to welcome Phil to Equity at this important time in the development of the Group. Phil's experience of the claims sector will support our expansion plans. Phil will work closely with the existing claims management in order to improve still further our strong claims record.”
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