All articles by Ellen Bennett – Page 4
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This Week
Scotland roundtable: Low fees and opportunities
Brokers at our recent event in Glasgow debated why the public sector just isn’t paying
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Editor’s blog: 'Why do different service expectations apply to insurers?'
As customers, we demand 24-7 service from our banks, so why do brokers have to contend with insurers working nine to five?
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This Week
Global Leaders Forum: 'The session made it clear that the end of the economic gloom was nowhere in sight'
This year’s Global Leaders Forum featured a new format, the inevitable heated debates as well as input from a rogue trader and a corporate whistleblower
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Stuart Reid: hiring, firing and big plans to buy
Bluefin chief executive insists the broker “really means it” as he details its latest acquisition plans and life under Amanda Blanc
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This Week
Stuart Reid, Bluefin
Following a tumultuous year, Bluefin’s chief exec is in bullish form about the future of the business and the difficult decisions it must take
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Meehan: "I'm back"
Former AXA customer experience director reveals new broking job in exclusive interview
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This Week
Paul Meehan, Lorica
Paul Meehan is no stranger to the market, and enjoyed a high-profile ride at AXA. So what are his motivations for joining a small, little-known broker?
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Daily briefing: Monday - Douetil is down but not out
Did Brit’s new stakeholders play a part in its long-time chief executive’s departure?
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This Week
'Giles, Hodges, Marsh - make your moves'
When the going gets tough, the tough brokers get going. But when and with whom?
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Hodson and Smith on leadership, the economy and painful decisions
The winners of last year’s Chief Execs’ Chief Exec awards get together for a joint interview
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This Week
Phillip Hodson, Oval and Barry Smith, Ageas
As we launch the voting for this year’s Chief Execs’ Chief Exec awards, last year’s winners talk to Insurance Times about what it takes to be a great business leader
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Daily briefing: Monday - FSCS review restarts
The government is to reassess the scheme next year, so brokers must make sure they are heard
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Daily Briefing: Monday - Shake-up at Jubilee
Aggressive new strategy anticipated as underwriter’s new owner RSG initiates management overhaul
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News
'It’s gone way beyond referral fees now'
The Jackson Review offers the government all it needs to reach a workable resolution on referral fees - but will it take heed?
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IT Investigates
IT Investigates: NFU Mutual reaps a bad harvest
With a huge year-on-year profit slump, internal wrangling and the competition ready to pick off dissatisfied customers, the rural insurer needs to act
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Analysis
Daily briefing: Monday - Confidence boost needed
The painful first-half losses are still rolling in but, then, Lloyd’s underwriters are built to withstand pretty exceptional lows …
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News
'Personal lines are propping up results'
Insurers have made a good start to the year, but realistic pricing in commercial lines will enable a better second half
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Daily briefing: Monday - IAG rumours are just that
Equity Red Star seems safe for now at least. Although with parent company IAG unafraid to axe businesses at a loss, that's no guarantee
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News
Goliaths dealt with, next it’s the Davids
The FSA is now turning its attention to smaller brokers, who may not have the necessary resources to meet demands
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Analysis
Daily briefing: Monday - It's anyone's game
Today sees big moves in the legal space, and that's even before Tesco Law comes into effect. Can insurers get in on the action?