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Diversity and Inclusion
IT Interview
Trine Davies: Countrywide Hearing on ‘holding the hand’ of vulnerable customers
Having established Countrywide Hearing 14 years ago, the managing director reflects on the ‘clear gap in the market’ that left customers ‘not getting any support from their insurance company’
News Analysis
Backchat: October 2026
Future focused conference poses questions for travel insurers, smoking hot museum exhibition centres on London’s insurance scene, reporter receives ship shape engineering know-how and women led network leans into professional development opportunity. What has the insurance industry been up to of late? You heard it here first…
News Analysis
Opinion: Milburn’s report is a spotlight – but UKGI must brainstorm the answers
An independent review commissioned by the government in 2026 paints a stark picture around young talent and their employment opportunities in the UK. As a sector, UKGI must not sit on its laurels – or the consequences will be severe
News
Lycetts supports sports days for 410 Hull schoolchildren
‘The Yorkshire Children’s Charity Sports Days were a truly special experience and something that will stay with us for a long time,’ says chief executive
News
Dive In: HR leader on her IVF journey and why support must go beyond policy
’When people have got things going on, like an IVF process, what they need is flexibility without judgement,’ says senior HR business partner
News
Shift Technology hosts reputation and networking focused coaching event for female network
The afternoon coaching session this year marks the third arranged in the UK by the technology firm, which is striving to provide a ‘community space’ for women in insurance to discuss day-to-day dilemmas
News
Dive In: ‘Critical’ to address leadership trust gap over AI transformation
An ‘immature’ understanding of AI governance in the market means more needs to be done to improve trust, says head of culture, talent and communities
News
Dive In: AI could access a ‘broader talent pool’ that traditional recruitment misses
‘We need to consider how we get quality hires because we’re going through this process of being able to recruit much quicker,’ says head of culture and talent
IT Interview
Sonia Habib: Kovrilo launch followed a decade of refusing to accept ‘a limit in the sky’
Almost nine months into launching a new MGA, the commercial director reflects on the opportunities that ‘come from being hungry, determined and not necessarily taking no for an answer’
News
Beazley chief executive calls on industry to hire former offenders
‘Rehabilitation depends on employment and if you can give employment to prison leavers, they will have another chance to rebuild their lives,’ says former inmate and chief financial officer
News Analysis
Beyond the D-word – does insurance still believe in diversity?
As the insurance industry moves away from dedicated diversity and inclusion initiatives towards broader conversations about culture, talent and skills, the question is whether this marks genuine progress – or simply makes an old problem less visible
News Analysis
Briefing: Dive In is ending – DEI cannot end with it
Ican co-founder Ajay Mistry looks back at the successes of DEI-focused insurance event Dive In – and says that what comes next will be vital
News
Stress levels fall among brokers but regional support gap remains
‘As our industry continues to evolve through technological change, rising customer expectations and increasing complexity, supporting wellbeing remains more important than ever,’ says managing director
News
Markel UK adopts ‘fluid’ approach to talent development to avoid ‘pigeonholing’ – Lee Mooney
Managing director confirms that specialist insurer is investing in all areas of talent development – but despite ‘opening the doors at Markel UK’, supply and demand bottleneck still cranks up competitiveness for entry level roles
News Analysis
Updated insurance apprenticeship standards attract strong market uptake for ‘more modern approach’
’As the industry continues to evolve, it is important that we harness the skills and perspectives of a digitally native workforce while providing lifelong learning opportunities for people at every stage of their career,’ says apprenticeships lead
News
Aviva launches broker charity fund-matching scheme
‘We believe that together, we can achieve even more,’ says director
News
Beazley underwriter raises £165,000 for cancer research
‘I think my dad would have been so proud of us all and amazed at what we pulled off,’ says underwriter
News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 13 to 17 July 2026
News
Intact’s head of DEI made redundant after nearly 20 years at insurer
’There’s a strange dichotomy that comes with redundancy that I don’t think anyone prepares you for,’ says head of DEI
News
Zurich UK reports 68% rise in apprenticeship applications via social media
‘If we look at our social mobility data and we look at our ethnic minority data, we can undeniably see an increase in attraction,’ says talent acquisition manager
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at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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