Diversity and Inclusion
IT Awards 2024
Insurance Times Awards 2024: Zurich Insurance delivers 70% improvement in service levels to brokers
Nikki Lidster, head of SME and trading at Zurich Insurance, talks about the firm’s entry for the Excellence in Professional Development – Broker/Insurer/MGA award
IT Awards 2024
Insurance Times Awards 2024: Aviva’s Commercial Lines Academy delivers 46,000 hours of training in 2024
Joanne Hastings, head of customer, assurance and capability at Aviva, discusses the firm’s entry for the Excellence in Professional Development – Broker/Insurer/MGA award
IT Awards 2024
Insurance Times Awards 2024: Commercial Express touts only ‘free, broker focused’ LMS
Claudia Partridge, marketing and learning and development manager at Commercial Express, talks about the firm’s entry for the Excellence in Professional Development – Broker/Insurer/MGA award
IT Awards 2024
Insurance Times Awards 2024: Clegg Gifford seeks to nurture up-and-coming talent
Kelly Lane, operations director at Clegg Gifford, talks about the company’s entry for the Excellence in Professional Development – Insurer/Broker/MGA award
IT Awards 2024
Insurance Times Awards 2024: Axa Commercial’s ‘The Claim Game’ training programme meets with great success
Tina Higgins, head of claims development at Axa Commercial, discusses the company’s entry for the Excellence in Professional Development – Broker/Insurer/MGA award
IT Awards 2024
Insurance Times Awards 2024: Covea Insurance touts ’84% rise in employee confidence, drop in customer complaints
Lisa Meigh, chief people officer at Covea Insurance, discusses the firm’s entry into the Excellence in Professional Development – Broker/Insurer/MGA award
News Analysis
Briefing: Industry must pull together to tackle unsurprising record high broker stress
Heavy workloads, regulatory change and staff shortages are among the reasons why brokers remain so stressed and suffering from poor mental wellbeing, according to insurer research
News Analysis
Briefing: What career advice would you give to your younger self?
Reflecting on three defined career stages, opportunities abound in very different ways depending on a professional’s life stage
News Analysis
Looming succession vacuum threatens future sector leadership
Broking businesses are facing a ‘talent crisis’ as progression routes into senior management roles are thin on the ground
News Analysis
More data needed to tackle industry-wide social mobility challenges
Leading commentators have called for socioeconomic background to become a protected characteristic under the Equality Act 2010
News
Broker stress levels reach record high due to workloads and regulation
’There’s so much pressure to perform well and in a timely manner,’ says broker
News
Insurance industry urged to be transparent and honest to combat talent shortage
The industry’s struggle to draw in and keep talent stems largely from its ’image problem’, says managing director
News
‘I’m yet to spontaneously combust upon being misgendered’ – Leading Culture
‘Curiosity and courage’ are ‘huge superpowers’ when it comes to ‘inclusion and diversity’, says managing director
News
Addressing age-related prejudices essential to improving diversity of thought
’There can be some really impactful and innovative ideas from people with backgrounds that are less traditional,’ says chief customer officer
News
Industry must be ‘open and transparent’ to attract global talent – Lomas
’If you want to be a destination for global talent and diverse talent, you have to be open and transparent,’ says head of culture
IT Interview
Nick Line: ‘Better representation’ at senior underwriter level needed
Markel International’s chief underwriting officer talks attracting and retaining underwriting talent
News
Lloyd’s boss on marketplace’s need to apologise for role in transatlantic slave trade
’The right thing for us to do is to understand and to apologise, but also to think forward,’ says chief executive
News
DEI is an ‘attitude’ not a journey – John Neal
’We talk about inclusion and diversity, we want it in businesses, [but] it is all about attitudes,’ says chief executive
News
DLG announces new charity partnerships
’We see real value in the learning opportunities this collaboration can provide,’ says diversity and inclusion and talent partner
IT Interview
Ronit Maor: Insurance needs more female CFOs
’The CFO role has historically been perceived as a power role, [meaning] that in order to do it you need to be tough and aggressive,’ says chief financial officer
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