All Criterion articles
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IT InterviewHelena Evans: From 19 year old loss adjustor to first female managing director
Evans discusses HNW loss adjusting insurance trends and her journey up the sector’s ranks
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NewsCriterion Adjusters managing director hands ‘over the reins’ to c-suite colleague
The appointee, who has spent over 30 years in insurance, will ‘drive’ the business into the ‘next phase of its exciting growth journey’
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News AnalysisIn Focus: Is high net worth cover ‘too generous’ for clients?
Broker leader reveals potential ‘recipe for disaster’ from having ‘underpriced’ premiums and ‘too good’ cover in the HNW market
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AnalysisBriefing: Brokers must help Rolex and Patek Philippe owners watch for HNW underinsurance
Some luxury watches have more than tripled in price – even for second-hand watches – meaning that brokers have to be on the ball if they are to help prevent underinsurance for HNW customers
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IT InterviewMark Pierce: HNW sector experiencing claims cost uptick due to ‘sharp increase in building costs’
However, the sector is already returning to in-person visits so clients can access ‘the hands-on, professional approach and experience of an adjuster’
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IT InterviewNew entrants to HNW market set to cause ‘disruption’ – Criterion
Although startups within the high net worth market may showcase greater digital capabilities than current incumbents, Criterion’s operations director emphasises that service is still king when it comes to this genre of customer
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IT InterviewOne-stop-shop approach for HNW customers presents opportunities for brokers
Criterion’s operations director discusses a rising trend within the high net worth market, explaining how brokers can benefit through enhanced collaboration between business areas
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News AnalysisBI claims set to place ‘huge burden’ on loss adjusters following Supreme Court ruling
As well as new business interruption claims, many loss adjusters and assessors are also seeing an influx in ‘resurrected’ claims that have been awaiting the appeals judgment before being progressed
