All Cover story articles – Page 2
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News AnalysisInsurers face service questions as broker disquiet increases
As the world emerges from the Covid-19 pandemic, there is growing concern among UK brokers about the service levels they are receiving from insurer partners
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AnalysisM&A in UK broking: Diversification grows in importance amid ‘diminishing supply’ of targets
Brokers looking to buy have a roster of new strategies, but are there enough UK M&A targets to satisfy their thirst for growth?
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AnalysisClaims inflation drives ‘a major deterioration’ in UK motor market
With price increases unable to keep pace with inflation, motor insurers must look to claims prevention and repair network support if they wish to remain in the black
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AnalysisDigitalising brokers’ back office supports business model revamp
Insurance Times’ research pinpoints that back office tech is more of a focus for brokers than digital customer journeys – but some industry voices are sceptical as to the motivations behind this type of digitalisation…
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AnalysisInflation-driven underinsurance demands tough talk from brokers
Brokers cannot be the ‘Father Christmas’ of low premiums amid inflation and supply chain squeezes, yet they can be the ‘antidote’ to underinsurance
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AnalysisHouse of Lords advocates more proportional regulation for London market
Inquiry calls for ‘broader reassessment of regulatory culture’ as current London market oversight is described as ‘inflexible’ and ‘unnecessarily complex’ by committee chair
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AnalysisBrokers must not treat risk management as an ‘afterthought’
The ‘increased recognition of risk management’ should be welcomed by brokers, however those with a ‘simply transactional’ mindset may struggle to place risks, especially for SME clients
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Analysis‘Diversity is hard’ – where are broking’s senior female leaders?
In recognition of International Women’s Day, Insurance Times takes a closer look at diversity and inclusion within senior broking leadership, reviewing the current landscape and factors impacting progression
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AnalysisFCA’s pricing rule change means 2022 is brokers’ ‘time to shine’
A service driven market centred around fair value, rather than price, could mean 2022 is brokers’ ‘time to shine’, despite product governance compliance being ‘one of the biggest challenges’ for broking firms
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AnalysisRemote working drives broker E&O claim leap
UK regional brokers must consider how they can better manage the move to a hybrid or fully remote working model amid increasing errors and omissions claims
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AnalysisParametric products will have role to play in closing protection gaps
Broker and insurer collaboration will be vital to create parametric ‘products that will meet the challenges of new risks and rising demand’
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AnalysisClarity over ‘excessive’ administration fees vital as FCA tightens rules
Following the FCA warning that firms are struggling to meet its deadline for the implementation of new fair value rules, the debate over broker administration fees and potential double charging has intensified
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FeaturesOctober deadline for FCA GI pricing changes is ‘a rude awakening’ for brokers
The first batch of changes from the FCA’s pricing reforms are coming into effect at the end of this month, but industry commentators fear brokers won’t be ready
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News AnalysisInsurtech sector sees 2021 unicorn boom as pandemic accelerates digital focus
Funding for insurtechs has historically been a struggle, but industry commentators believe investment opportunities are on the up thanks to the technology focus brought about by the Covid-19 pandemic
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FeaturesEtrading assists broker resilience, but delayed referral times cause frustration
Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’
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FeaturesCovid-19 tests brokers’ resilience in reshaping business practices
The past year has been a ‘moment for reflection’ for the insurance industry, as the sector has had ‘to have a cold, hard look at itself’ following pandemic challenges
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FeaturesRegulation ‘bigger threat’ to brokers’ business than Covid-19
Brokers react as the FSCS supplementary levy turned the dial on increasing costs amid a landscape strewn with professional indemnity struggles and Covid-caused complications
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FeaturesInsurers must revisit unclear policy wordings to ‘rebuild bridges with customers’
The FCA’s test case action brought ambiguous business interruption policy wordings to the fore, however the final judgment will very likely have ramifications across numerous lines of business. Insurance Times takes a closer look at the impact on insurers and brokers
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FeaturesGreater data analytics gives FCA ‘finger on the pulse’ of GI market
Insurance Times explores what the FCA’s increased use of data analytics could mean for brokers and insurers as the regulator learns more about the firms it supervises
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News AnalysisBrokers demand ‘much better service’ from insurers amid tightened lockdown regime
Against a backdrop of stricter lockdown restrictions, brokers tell Insurance Times that they are unimpressed with insurer service as some have ’attempted to shirk their responsibility’
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