Covea Interviews
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IT InterviewQ&A: Covéa set to launch ‘new and improved’ eTrading referral process this August
Ian Newman, head of SME strategy and development at Covéa Insurance, shares his perspective on the key insights from Insurance Times’ Five Star Rating Report: ETrading 2022
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IT Interview‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report
Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director
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IT InterviewQ&A: Etrading evolution will hit over next five years - Covéa Insurance
Insurance Times speaks to Ian Newman, head of SME strategy and development at Covéa Insurance, about the firm’s latest developments on its etrading platform, Covéa Insurance Online
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IT InterviewA ‘strong focus on relationships’ sees Covea retain five star recognition in personal lines report
‘Outside the box’ underwriting has helped the insurer maintain its five star streak with personal lines brokers, according to its director of intermediated distribution
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IT Interview‘Trust is at the heart’ of Covéa Insurance’s five star service success
As the surveys for the 2021/22 Insurance Times five star rating reports were launched last month, Covéa Insurance explains what has kept the underwriter in the number one spot for both commercial and personal lines for the past three years
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IT InterviewPartnering with startup insurtechs means ‘judging it on value’ and not a book by its cover – Covéa Insurance
Cloud-based microservices technology, compared to traditional monolithic systems, offers flexibility, says chief technology and information officer
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IT InterviewJames Reader: Covid-19 pandemic is ‘turning point’ for accelerating consumer trends
EOW (escape of water) risk management will provide ’opportunity to change the relationship’ between insurers and customers, from ’a grudge purchase to one where there is an ongoing dialogue’, says chief executive
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IT InterviewCovea continues ‘to put the customer at the heart of everything we do’ – Sue Coffey
Plus, the insurer is working to create virtual touch points with intermediaries as it looks to expand its distribution channels
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IT InterviewBroker Service Q&A: Covéa Insurance: Our Claims team was redeployed quickly to hundreds of homeworking locations
Insurance Times speaks to Covéa Insurance’s director of commercial operations & distribution Keith Hector about the five service areas being explored in the broker survey
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IT InterviewQ&A: Putting customers first lands Covéa top broker rating
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution and underwriting, Sue Coffey and its head of high net worth (HNW) and operational governance Sara Simmons about its Five Star rating awarded by brokers
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IT InterviewInsurance Times Q&A: Carolyn Callan head of small business & schemes at Covéa Insurance
Head researcher, Savan Shah speaks to head of small business and schemes at Covéa Insurance, Carolyn Callan on its performance in this year’s Insurance Times eTrading survey
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Online onlyCovéa Insurance Etrading Q&A: Feedback results in enhanced flexible broker tools
Covéa Insurance’s E-trade broker development manager, Eugene O’Callaghan speaks to Insurance Times lead researcher Savan Shah to discuss the developments of the Covea Insurance online platform and the impact of brokers in the upcoming Insurance Times Etrading survey.
