All Consumer Intelligence articles – Page 2
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News AnalysisIn Focus: Consumer Duty presents ‘huge opportunity’, but implementation has not been smooth
With the 31 July 2023 deadline fast approaching, can the general insurance sector properly grasp the opportunities new regulation offers?
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NewsAverage motor insurance costs saw largest recorded year-on-year jump – Consumer Intelligence
Premiums decreased for under 25s, while costs increased significantly for those aged over 50
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NewsBrokerFest 2023 in pictures
Missed out on some of the sessions at BrokerFest 2023 on 23 February 2023? Check out Insurance Times’ photos of the event
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NewsBrokerFest 2023: Clarity and focus key to navigating economic headwinds
Those firms without a clear purpose will find the market ‘a harder place’, says partner
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NewsBrokerFest 2023: The Clear Group, KPMG and Consumer Intelligence to discuss navigating macroeconomic trends at one-day event
Expert panel will talk through the implications on the insurance sector of the cost of living crisis, inflation, Consumer Duty and building resilience in closing keynote
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NewsVulnerable customers less likely to shop around for home and motor cover – Consumer Intelligence
Almost half (42%) of home insurance customers were revealed to be potentially vulnerable
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NewsCost of living crisis causes 43% of insurance customers to cancel policies when seeking to cut cover costs
Head of consumer strategy queries whether the industry is doing enough ‘to be the safety net that newly financially vulnerable customers really need’
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NewsMotor insurance premiums rise 17.4% over past year – Consumer Intelligence
The average price for a motor insurance policy reached £877
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NewsHome insurance premiums drop 7.9% in last six months – Consumer Intelligence
But London remains the most expensive region to buy home cover, with premiums still increasing compared to price drops across the rest of the UK
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NewsConsumer Intelligence launches daily insurance price benchmarking for home and motor
The new platform will provide real time metrics on price movements and competitiveness, says the market intelligence firm
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AnalysisThe Big Question September 2022: Do brokers need a formal qualification to advise clients?
Following a CII group’s call for action that mandatory qualifications or a minimum number of years’ experience should be introduced in order for brokers to advise clients, industry experts share their opinions…
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NewsRegulation and inflation ramp up van insurance costs by 13.6% in H1 2022 – Consumer Intelligence
Average premium prices are now at their highest point since the market research firm started collecting data in April 2014
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AnalysisBriefing: FCA must focus next on customers’ expectation gap following dual pricing ban
Consumer group managing director calls expectation gap the ‘number one problem in insurance’, over and above ‘sideshow’ price walking that the FCA has been focused on
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NewsTravel insurers must address ‘misunderstanding’ over coverage – Consumer Intelligence
A lack of consumer trust in the travel insurance sector should be addressed with greater clarity over policy exclusions, says senior insight analyst
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NewsMotor premiums see 7.8% increase during first five months of 2022 – Consumer Intelligence
Telematics products, meanwhile, have fallen in popularity as insurers plot their new pricing strategies
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News‘Long echo of Covid-19’ has spurred state of national anxiety – BrokerFest 2022
The FCA’s price walking regulations are yet to create an increase in shopping around for cover, says Consumer Intelligence
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NewsPCWs have ‘moral responsibility to support fair value’, but they must take ‘huge risk’ to stand out
Insurers have also had a slow start in undertaking fair value assessments, which will have a knock-on effect on brokers’ workloads, says compliance expert
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AnalysisBriefing: More insurers need to think outside the box to mitigate cost of living crisis
Insurers must step into the breach once more to support consumers – but how many are actually willing to reduce monthly installment plan premium uplifts?
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NewsShifting customer landscape could mean end of price comparison sites – Insurance2025
Ian Hughes, Consumer Intelligence’s chief executive, is set to explore the shifting customer landscape at Insurance 2025
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AnalysisTech savvy new entrants set to shake-up home insurance sector
Insurance Times explores market movements in home insurance following the FCA’s pricing reform and escalating claims inflation pressures
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