Commercial Lines related articles – Page 288
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Features
Customer disservice
Insurers are sticking to their offshoring model despite several studies concluding that customer service levels have fallen as a result. Andrew Holt reports
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Archive
NU job cuts 'won't affect service levels'
Insurer insists broker service will not be hit by 4,000 job losses
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Features
Liquid assets
Cash flow is key to any successful business - a lesson that many companies forget, says Howard Lent
