Shirley Woolham, chief executive at Minster Law, tells Insurance Times her festive wishes for 2025 – including greater clarity on tariff timetables and an enhanced, industry-wide customer focus
They were among other teams to pursue a pandemic-related business interruption claim
The roof of the global headquarters was damaged due to water ingress
’As an increasing number of car owners will testify, time from loss to pay-out has been slipping,’ says technical director
’Enhancing our claims services for our broker partners is central to our plans,’ says commercial claims director
’There remain new opportunities for growth ahead of us,’ says appointee
Although the insurance industry is positive about the amended personal injury discount rate scheduled to come into force, sector whisperings wonder whether the change forms part of Labour’s agenda to lower motor cover costs
Employment practices liability policies might not be reflective of October’s legal refresh, meaning that cover is ‘not fit for purpose’, says law firm partner
Sponsored Content: Anne-Sophie Grouchka, chief executive at Solvd, discusses what to watch out for in a rapidly evolving claims and repair management landscape
For the sixth day of advent, Duncan Pritchard, managing director at Commercial Express, discusses the MGA’s hopes for the new year
Matthew Collins, managing director at Ascend Brokers, discusses the firm’s entry for the Customer Champion of the Year –Broker award
’We will go out to consultation very shortly on the detail of the act’s ban,’ says minister
SMEs must be a particular focus, says head of UK cyber retail, because ‘this segment has been historically underserved by the cyber insurance market’
Technology has already improved ‘low-hanging fruit’ problem areas, but now it is time to aim a little higher with AI tools, to better support claims handlers and end customers with detailed BI claims
’AI can help firms gain a competitive edge by removing admin from the underwriter, so they can spend more time in meaningful discussion,’ says managing director
’The outcome of this review has made an unjust situation even worse,’ says president
’The turmoil in the car insurance market over the past few years is continuing to take its toll on the reputation of the sector,’ says managing director
The Employment Rights Bill features 28 reforms to existing employment standards – brokers and underwriters must therefore work together to ensure that employers’ liability cover is ‘fit for purpose’, says head of claims
’The regulator shouldn’t hesitate to take action against those falling short,’ says director
’He brings the depth of expertise and fresh thinking we need to achieve our ambitions,’ says chief executive