Ageas scoops three of the 13 awards at the annual event in London

Claims Excellence Awards 2014

Claims professionals gathered at Senate House in London tonight to celebrate the hard work and commitment of those individuals, teams and companies delivering claims at the highest level at the Insurance Times Claims Excellence Awards 2014.

Griffiths and Armour’s Sue Williams and LV=’s Hayley Mant were the big individual winners of the night, picking up the Outstanding Broker Claims Individual of the Year and Outstanding Insurer Claims Individual of the Year respectively.

Ageas also had a successful evening scooping three awards in total, including the Outstanding Insurer Claims Team of the Year.

Insurance Times editor Saxon East said: “Congratulations to all of this year’s deserving winners and many thanks to those other entrants who have demonstrated a real desire to improve the claims experience.

“It has been another fantastic evening and we hope you all enjoyed celebrating the achievements of the industry in the claims arena over the past 12 months.”

The full list of winners are as follows:

Industry Claims Training Initiative of the Year

Ageas

Highly commended - Sterling

Insurer Fraud Prevention of the Year

Sterling

Legal Partner of the Year

Keoghs

Claims Technology Initiative of the Year – Business Partner

Absolute Partnership

Highly commended - Rightpath Claims

Customer Care Initiative of the Year – Business Partner

GAB Robins

Customer Care Initiative of the Year – Insurer (in association with GAB Robins)

Allianz

Insurer Claims Initiative of the Year – Personal Lines

Ageas

Insurer Claims Initiative of the Year – Commercial Lines

AIG

Outstanding Claims Management Team of the Year – Business Partner

Winn Assist

Outstanding Insurer Claims Team of the Year

Ageas

Outstanding Insurer Claims Individual of the Year

Hayley Mant, LV=

Highly commended - Victoria Sims, Hiscox

Outstanding Broker Claims Team of the Year (in association with Sterling Insurance)

Keelan Westall & Cadogan Keelan Westall

Outstanding Broker Claims Individual of the Year (in association with the CII)

Sue Williams, Griffiths & Armour