Chris Hanks
People & OpinionThe chance to make a real difference
CII's president says the time has come to re-establish insurance as a credible profession with the right standards, principles and ethics
- People & Opinion
Light at the end of the corporate tunnel?
Efforts to re-enter the corporate commercial market may spark mayhem – but it could also give a much needed boost to our skills
People & OpinionStaying strong for your customer
As we dust ourselves down from the recession, we must adapt to the changed needs of the customer. A stable capital base is key.
- News
Hike rates today to ease pain tomorrow
To keep serving customers, insurers can no longer simply rely on cutting costs and releasing reserves to stave off rate increases, argues Chris Hanks
People & OpinionWhy we should stay a cut above the rest
Downsizing could be fatal for some insurers, says Chris Hanks. Instead they should boost customer confidence by keeping hold of their best staff
People & OpinionThe shape of things to come
The financial crisis in banking has had little effect on most P&C companies, says Chris Hanks. But that doesn’t mean they’ll have a happy new year
