All Carpenters articles – Page 3
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AnalysisOIC portal will not be ‘perfect overnight’
MoJ representative David Parkin insists that the system is ‘working relatively well’, despite acknowledging need for improvement
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AnalysisFraud experts describe ‘worrying’ rise in property disrepair claims
Claims management companies are increasingly targeting this part of the market due to claim causation grey areas
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AnalysisBriefing: Sector collaboration is quicker and more certain solution to tackle spoof ads versus OSB
The insurance industry must work together to collate information and case studies if it is to prevent ad spoofing from ‘legitimising fraud’
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AnalysisBriefing: Are medical reports the latest snag in the OIC portal process?
Are medical reports behind the noted uptick in psychological injuries being added to whiplash claims and are firms deliberately delaying issuing claimant medical reports to save costs?
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Sponsored ContentCarpenters Group: Official Injury Claim portal review should be wider
Carpenters Group director Donna Scully lays out what she feels should be the next steps in improving the usage of the OIC portal
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NewsBackchat January/February 2022
Flying sheep, the Great Train Robbery, new babies and Tinder dates. What has the insurance industry been up to of late? You heard it here first…
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AnalysisBriefing: OIC portal intention unfulfilled as LiPs still fail to engage with platform
Claims experts confirm that Official Injury Claim portal is not being used as intended, with representation levels high as new process is live tested on claimants
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AnalysisSMEs conducting ‘severe gross exaggeration’ on claims has ‘gone beyond a joke’
Small businesses are still suffering cash flow constraints following the coronavirus pandemic, leading to potential claims exaggeration or high value vehicle thefts, reports fraud experts
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NewsFraudsters to shift focus from whiplash injuries to property disrepair claims
‘Broad’ terms and conditions could cause property disrepair claims to be a target for fraud as whiplash claims become ‘less lucrative’ following the OIC portal launch
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AnalysisIn Focus: E-scooter ‘grey area’ creates fraud potential
Claims figures for e-scooter collisions are trickling in, but the grey area surrounding the categorisation of this vehicle could open the gates to potential fraud
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Sponsored ContentOIC portal data raises questions – Carpenters Group
The data published by the Motor Insurers’ Bureau (MIB) regarding the first three months of operation on the Official Injury Claim (OIC) portal poses some interesting questions. Carpenters Group director Donna Scully takes a closer look at the potential problems so far
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Sponsored ContentIndustry collaboration is the only way to defeat fraud challenges – Carpenters Group
Faye Fishlock, head of defendant services at Carpenters Group, looks at the insurance fraud issues the industry is facing following feedback from the latest Fraud Charter roundtable
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NewsMicromobility and e-scooters fall outside new claims portal criteria
Two law firms relay their concerns about micromobility and e-scooters as the new Highway Code is set to be unleashed
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AnalysisFraud Charter: Interim remediation is ‘vital’ while Online Safety Bill progresses
Carpenters Group moves to exert pressure and open debate between the UK government and the insurance industry around ad spoofing
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FeaturesFraud Charter: Online Injury Claim portal could be ‘fraud hotbed’ but figures down
The data from the new OIC portal could be a ’real positive’ for the insurance industry, but it needs to be handled with care
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NewsFraud Charter: Post-covid claims yet to hit – but furlough end could cause spike
Despite the insurance industry bracing for employers’ liability and public liability claims due to remote working, this has not come to pass
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FeaturesBriefing: Incoming Highway Code changes signal ‘potential growth area for fraud’
The ‘perfect storm’ of vulnerable road user claims falling outside of the OIC portal and a general lack of awareness around the proposed rule changes could create a new ‘target area’ for fraudsters
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Sponsored ContentIndustry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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News AnalysisGhost broking continues to be a ‘substantial problem’ for the industry
As the IFB warns new and younger drivers about bogus car insurance policies, Insurance Times finds out what this means for the industry
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News AnalysisSpoof ads rife for insurers and brokers despite Google crack down
The FCA seeks to resolve ’the root cause’ of fraudulent adverts. But the government’s Online Safety Bill needs to be broadened if it is to play an important role here
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