Matthew Briggs becomes chief executive of Capita Insurance Services and Mike Margetts made managing director of London commercial
Capita Insurance Services has appointed Matthew Briggs as chief executive officer of Capita Insurance Services and Mike Margetts as managing director of Capita’s commercial insurance (London markets) business.
The director of Capita’s Insurance and Investor Services division, Vic Gysin, to whom both will report, said: “These two key appointments will allow us to deliver long term and sustainable strategic successes and underlines Capita’s commitment to the insurance industry.”
Briggs joins Capita from Minster Law solicitors where he was CEO. During the 3 years he led Minster, he helped grow the business to a point where Minster is now one of the largest insurance related claimant personal injury law firms in the UK, maintaining close links with a number of major insurance intermediaries. Before this he was part of the leadership team who transformed Universal Salvage PLC prior to its sale to Copart Inc in 2007.
Briggs will assume responsibility for Capita Insurance Service’s business process outsourcing (BPO) businesses, its claims and adjusting activities led by Richard Holland as managing director, and its broking arm, Capita Insurance Distribution which includes BDML, Lancaster, Hero and Thornside, led by Mark Townsend as managing director. Capita Absence Management Services, under Tony Page, will also report to Matthew.
Commenting on his appointment, Briggs said: “This is a very exciting opportunity, and one through which I will play my part in bringing cohesion, shared purpose and new levels of energy to the business and to help make Capita Insurance Services a leading brand across the industry.”
Margetts joins Capita Insurance Services from Xchanging where he was the executive director of Financial Markets and a member of the company’s Management Board. In this role, he was responsible for the overall commercial success of Xchanging’s joint ventures in Germany with Deutsche Bank and Allianz Global Investors and the direction of Xchanging’s captive Indian processing operations. In previous roles he worked for Credit Suisse First Boston and Accenture.
IIn his new role, he will have responsibility for Capita’s commercial insurance and London markets business, managing and developing relationships with key institutions and market bodies, including Lloyds. His particular focus will be to grow the business and to leveraging Capita’s scale, expertise and blended onshore and offshore model to deliver significant quality improvements to the London market.
Derek Henry who has managed the business since the departure of Max Pell will remain, reporting to Mike.
Commenting on his appointment, Margetts said: “Capita Commercial Insurance Services has an outstanding management team and a solid platform for growth and innovation. Our range of services for the insurance industry is now among the broadest and deepest in the market, providing genuinely end-to-end solutions and this role gives me the opportunity to develop our wider offering.“
