The Budget Group of Companies has opened an additional contact centre in Peterlee...
The Budget Group, one of the UK's largest personal lines intermediaries, has opened an additional contact centre in Peterlee to support its growth plans and service its affinity partners.
The expansion means 600 new jobs will be created in the Peterlee area over the next three years. The group's own brand and affinity divisions have experienced significant growth in recent years, and now manage some 1.75 million home, motor and motorbike policies.
Phil Zeidler, managing director, of the affinity division, Junction said, “Between our current and new partners we aim to double the number of policies under management in the next year, and expansion of our call centres is key to meeting this growth target. Our staff are an essential part of our offering and we invest heavily in each individual's training and development, ensuring all advisors are equipped with the excellent service skills our partners expect.”
