New Generation Programme report reveals approaches that have boosted or hampered the insurance industry in the past – the sector must make positive strides with these learnings if it is to grow trust with consumers
The insurance industry is unpopular but profitable, while also largely reliant on legacy technology
The insurer and broker sectors both recorded standout acquisition volume and values last year – however, industry experts do not see the same trends for 2025, with January providing the lowest monthly M&A completion figure since 2017
A new protection gap between insured and uninsured property losses, driven by flooding in the UK, means it is more important than ever for brokers to be proactive when supporting clients
Strategic planning director says it is policyholders’ ‘responsibility’ to ascertain building valuation information to avoid underinsurance, but is there an implication that brokers are not doing enough here?
In January 2025, the FCA wrote to prime minister Keir Starmer about removing ’unnecessary regulation’ and reducing ’how much data some firms must provide’ – but what does the insurance industry think this could look like in practice?
Refinancing is fast becoming a more central pillar of a broker’s operations, used as a tool to navigate soft market conditions, enable M&A or to facilitate strategic action plans
’There’s a need for a makeover of percentage-based models where commission is unjustified, undisclosed and uncapped,’ says partner
Rachel Reeves is leading the charge for a more competitive UK economy, however is the insurance sector cutting off its nose to spite its face with regulation that hampers agile innovation?
‘Scale, ambition and international bias’ are the ‘hallmarks of this investment cycle’, says group deputy chief executive
More experience staff might be ‘set in their ways’, while younger hires typically approach new roles with ‘an open mind’, therefore spearheading innovation, says insurtech chief executive
Broker managing director believes ‘hybrid models do not work’ as they have driven a ‘lack of service and output’