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The bottleneck limiting growth for personal lines insurers – Applied Systems
Why staying up to date with engineering inspections matters more than ever – Allianz
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
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Broker Analysis
IT Interview
Jimmy Williams: How Urban Jungle is fending off fraud for renters’ financial inclusion
‘If we can tell the difference between a genuine customer who just happens to live in a lower income postcode and a fraudster, we can underwrite that better,’ says chief executive
IT Interview
Simon Waine: Homing in on ‘advice led broking’ and ‘client obsessed’ talent in Gallagher’s corporate division
Focusing on talent, rather than geography, is central to the broker’s service strategy moving forward, with recruitment volumes on the up for staff that have a ‘level of gravitas’, says corporate division managing director
IT Interview
Mark Thomas: The chief executive building a new model for SME insurance growth
Compare My Insurance chief executive Mark Thomas has built the broker around a digital-first model, targeting the underserved SME market while investing in technology, talent and data to support rapid expansion.
News Analysis
Residential property owners brokers win big amid strong scheme performances
The latest Insurance Times Schemes Index – an in-depth analysis of exclusive data from broker schemes software provider SchemeServe – reveals that two major schemes performed exceptionally well in what has been a strong six months for brokers
Analysis
Informal communication ‘scope creep’ exposes CPS sector to ‘slowly changing claims environment’
‘Clients who are using these sorts of informal channels can create contractually and legally binding agreements and, if they then default on those agreements, or if they don’t deliver what the customer thought was being promised, then there’s a risk of being exposed to a claim,’ says partner
News Analysis
Briefing: The ‘Peace Dividend’ and its insurance equivalent
Mike Edgeley, group chief executive at Clear Group, argues that the insurance sector’s approach to investment has a lot to learn from the management of the armed forces
News Analysis
Briefing: Young insurance talent needs access – not just advice
Although technical skills help people to perform, networks, visibility and confidence help young talent to progress further in their careers
News Analysis
Briefing: Roman generals, rusty swords and the likely broker re-independence agenda
Toby Clegg dwells on some potentially indicative market chatter to ask whether the next M&A trend may not be further consolidation, but a surge in re-independence
IT Interview
Insurance sector still scratching head over ‘muddy’ emerging risk of intellectual property, cyber and general liability cross-section – Lockton
Risk managers could face policy exclusions arising from ‘complicated’ emerging risk cross-section, however broker senior vice-president ringfences geopolitical challenges as the risk community’s most pressing concern in 2026
News Analysis
Retaining talent requires the industry to address ‘experience shortage’
Insurance Times’ latest talent report reveals nearly half of the industry believes talent exits stem from a lack of career development and advancement
News Analysis
Opinion: Coaching versus leadership – How you listen can steer your business
Canadian broker leader Traci Boland inspired Biba Conference delegates with her views on meaningful leadership, emphasising that ‘the act of listening’ is the most important trait to bring to work
News Analysis
World Cup windfall or claims headache? Hospitality’s summer surge puts insurers on alert
A summer boost from staycation spending and World Cup crowds is set to lift UK hospitality revenues, but insurance experts warn that higher footfall could drive claims and expose underinsurance across the sector
Top 50 Brokers
Top 50 Brokers 2025
The definitive ranking of the UK’s top general insurance brokers for 2025 – but where has your firm placed?
Read the report
Top 50 Brokers 2024
The definitive ranking of the UK’s top general insurance brokers for 2024 – but where has your firm placed?
Read the report
Top 50 Brokers 2023
The definitive ranking of the UK’s top general insurance brokers for 2023 – but where has your firm placed?
Read the report
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at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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