Ben Cook
In BusinessThe fine art of stress management
With the financial sector particularly exposed to the fragile economy, it’s not surprising that many employees are suffering from stress. What is to be done?
In BusinessIs it the end of the party?
Hard-hitting new anti-bribery legislation is almost upon us, but how much do you know about it? Ben Cook sets out 10 things brokers should know about the incoming law
The LobbyDon’t get caught out by the Bribery Act
Hard-hitting new anti-bribery legislation is almost upon us, but how much do you know about it? Here are 10 things brokers should know about the incoming act
In BusinessStarting small
It makes sense for smaller brokers to market themselves locally. We look at the lessons that can be learned from community-focused marketing campaigns
In BusinessBest of Brokers: Want to break free?
Entrepreneurs take note: if you have the cash and you’ve identified the niche, you could make a break for independence. We assess the mood in the market for broker start-ups
Markets & RisksA niche is nice for all
Creating a product that targets a group of people with similar needs can be beneficial for everybody. Insurance Times talks to industry leaders to find the secrets of what makes a good scheme, and looks at the benefits for companies and customers, and the pitfalls waiting to catch the unwary
SupplementsDriving forces
The twists and turns of the motor fleet market are proving tricky to navigate. Insurance Times takes soundings from insurers about their view of the road ahead
SupplementsIn the frame
New laws, financial scandals and recessionary strategies are all playing their part in creating a volatile climate for D&O insurers. Insurance Times finds out how the market is reacting
Markets & RisksD&O or die climate
The sands of D&O insurance are shifting as companies adapt to tighter regulation and increased liabilities post-Madoff. We find buyers and sellers treading carefully
In BusinessSearching for a solution
More SMEs are wanting to buy their insurance online – and aggregators are keen to pick up the business. So where does that leave the broker?
Markets & RisksMarket: Personal lines
With mounting pressures from the aggregators and direct insurers, you’d be forgiven for thinking that the personal lines broker is facing an uncertain future. But a well-honed strategy and effective customer service can ensure the customer keeps coming back
Markets & RisksFar away, so close
Establishing a regional operation can take serious commitment to the local market. But many insurers see a regional presence as vital for the health and strength of their business.
ClaimsOut of sight
Outsourcing claims handling can seem like a great way to save money and gain access to specialist expertise – benefits that can be passed on to the customer. But could this mean losing your grip on quality control and the company brand?
Online onlyFollow the leader
As the recession bites, strong management is more important than ever, says Gordon Brown
Online onlyGovernment to the rescue, again?
Could this be the beginning of state-backed credit insurance?
