AXA Assistance grows turnover and profit

AXA Assistance made a profit of £17.8m in 2010, up 59% on the £11.2m it made in 2009.

Turnover at the global assistance provider was £829.2m in 2010, up 5% on 2009’s £788m.

AXA Assistance’s UK operation accounted for £139.3m of the group’s revenue in 2010, and £3.9m of its net profit.

During 2010, AXA Assistance UK brought its claims management back in house and invested in a bespoke deployment system in a bid to improve the management of customers’ claims.

“Our operation has achieved real progress against a backdrop of potentially difficult trading conditions and other external factors,” said AXA Assistance UK and Ireland chief executive Bob Ewers in a statement. “It is a testament to the UK team that we have been able to not only maintain our strategic focus but also deliver the enhancements needed for future growth.”