Artificial Intelligence – Page 20
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News AnalysisIn Focus: How can commercial lines brokers harness technology to enhance customer service?
Insurance Times asks industry experts how data driven insights can streamline operations and drive innovation
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NewsMarkel reduces quote turnaround time with help of AI
’It underscores what can be achieved when insurers invest in digitising their underwriting workflows,’ says chief executive
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News AnalysisRevealed: Who won at the Tech and Innovation Awards 2023?
Some firms scored a hat-trick, others walked away with two awards and some made podium debuts at the Tech and Innovation Awards – was it you?
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NewsPoloworks launches new digital division to support digitisation of London market
’We are very much aware that going forward, brokers will need more full-time support,’ says chief executive
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NewsHubb rebrands as Taveo to ‘accurately reflect mission’
’Our new brand identity is a significant milestone for Taveo,’ says cofounder and chief executive
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News AnalysisThe ‘determining factor’ that will make consumers ‘stay or quit’ an insurer
’The service expectation of customers today is increasing,’ says chief executive
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NewsLLMs are an ‘efficiency driver’ for insurance industry – so what does it mean for jobs?
’AI is not going to replace you, but a person that knows how to use AI will definitely replace you,’ says technology entrepreneur
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NewsCowbell continues UK expansion with new cyber product launch
’Cowbell is committed to addressing cyber risk challenges on a global scale and our expansion into the UK is a testament to this,’ says general manager
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News AnalysisInsurance firms ‘pivot’ towards front-facing and operational technology
’As firms strategise for 2023 and beyond, the integration of technology and the addressing of skill gaps will likely be at the forefront of their agendas,’ says chief executive
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NewsAI and advanced analytics transforming insurance claims handling – Aviva
’Analytics and claims bring to life the knowledge we possess about our customers,’ says head of customer experience and insight
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NewsInsurance sector leads the way in adopting artificial intelligence – Hyland
’It’s about getting the right information to the right person at the right time,’ says vice president
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NewsMajority of UK insurance executives investing in AI and machine learning
’Businesses are exploring how they can build trust with existing and potential new clients,’ says head of platforms, strategy, operations and venture
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News AnalysisAI can ‘turbocharge’ the UK insurance sector – NTT Data
’AI provides the ability to personalise the insurance jargon and output in a way that the recipient of communications will understand,’ says industry development lead
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NewsBrokers should not ‘shy away’ from AI over lack of trust
Managing director says there ’is a huge future for AI models in all facets of insurance’
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News AnalysisChief executive impersonation fraud rises during economic downturn and AI explosion
The increasing use of artificial intelligence has made impersonation fraud more accessible, against the backdrop of inflation and economic uncertainty
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Sponsored ContentHow technology revolutionises claims management – Aspire Systems
Sponsored: Maha Santaram, director of Aspire Systems’ insurance practice, explores how data, AI, machine learning and the cloud can improve claims management
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News AnalysisThe ways AI can help brokers become more ‘effective and efficient’
’There are things that can be automated using AI that will make a big difference,’ says chief revenue officer
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NewsCould AI reduce product liability insurance claims?
Recall consultant says AI has a ’sophisticated ability to actually detect defects that humans might not be able to identify’
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News AnalysisTechnology is making a ‘big difference’ to underwriting – so will humans remain ‘essential’?
’The human element is essential in the underwriting process,’ says chief executive
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NewsThe challenge insurers face as consumers more likely to self-purchase cover online
Insurers need to ensure consumer needs are serviced ‘at the right time and through the right channels’, says insurance lead
