Artificial Intelligence – Page 15
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News
Insurance industry needs to ‘keep up’ with evolving customer demands amid digital shift – Aviva
’The digital shift really changed through the pandemic,’ says head of customer experience
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News Analysis
Briefing: Is AI coming for our jobs?
ChatGPT holds both opportunities and risks for insurance sector and for the journalists who write about it
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News
Can brokers trust AI to handle sensitive data?
’You wouldn’t share a client report with a friend for a view, so why do it with AI?’ says corporate director
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News
Ignite to launch new chatbot service for brokers
’The AI revolution is coming to insurance,’ says managing director
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News Analysis
AI as ‘complementary’, not a replacement for the insurance industry – Zurich
’To me, it’s something that complements rather than changes’, says head of SME at Zurich
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News
UK takes ‘very pragmatic approach’ towards insurance AI and regulation
’When the stakes are high, people need to understand the impact of using AI,’ says chief executive
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News
Artificial Labs deploys ChatGPT to end ‘messy’ data barrier for brokers and insurers
’We believe the tool could save the time taken from submission to an underwriting decision by up to 50%,’ says insurtech’s founder
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News Analysis
Insurance Times Insurtech 50 Report launches
Editor Katie Scott introduces Insurance Times’ new research report, in association with Oxbow Partners
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News Analysis
TechTalk: UK ‘lagging behind’ with R&D tax relief in AI ‘Wild West’
Clawing back R&D tax relief can be crucial for insurtechs and startup brokers but compliance around it needs improving if the sector is to take advantage of the potential of AI
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News
New AI taskforce could help close insurance sector protection gap
’Generative AI is emerging as the game-changer,’ says manager
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News Analysis
Briefing: Generative AI in insurance is here to stay – and there’s no going back
Regulating AI may be a challenge but the government are continuing to push forward with its investment in the technology – and this is a great thing for insurance
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News Analysis
Artificial intelligence chatbots: Friend or foe?
The rise of chatbots will have ‘an enormous impact on insurance on so many fronts’, but insurers will have to get to grips with the ‘risks and ethical considerations’
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News
Underwriters will be ‘dead in the water’ in 10 years
’There’s way too much relationship stuff that goes on in the insurance industry,’ says chief operating officer
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News
Insurance Fraud Bureau can be ‘bigger and better than before’ with new strategy
’We can broaden our reach to help protect every insurer and their customers,’ says head of intelligence
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News Analysis
The Big Question April 2023: How can the insurance industry help improve current motor repair network models?
Repairers are key to the success of settling motor claims, but the sector continues to face significant challenges. Insurance Times asks industry leaders where firms can help
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News
Zurich experimenting with AI ChatGPT chatbot
An insurtech collaborating with the insurer believes that the chatbot could ’provide a better customer outcome’
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News
Chancellor pledges £2.5bn to quantum computing strategy
The strategy is part of Hunt’s aim to turn the UK into a ’science and technology superpower’ - a new AI sandbox will also be launched
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News
Backchat March 2023
Insurance Times shares the best industry anecdotes from the last month, delving into the world of obscure high net worth art. What has the insurance industry been up to of late? You heard it here first…
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Sponsored Content
How insurers can achieve greater data fluency for a digital era – Mphasis
Anurag Bhatia, senior vice-president and head of Europe at Mphasis, discusses why more firms are seeking to put data ‘front and centre’ of their business strategies
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News
Insurance sector breaking down barriers to data science integration
While insurance has been viewed as ‘behind the curve’ on AI adoption, a ‘significant’ amount of effort has been made to upskill, says technical product lead