Artificial Intelligence
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NewsOver one-third of London market firms use AI, but concerns hinder adoption
‘We have a chance to consider how the complexities of the London specialty market can be a magnet, rather than a barrier, for deployment of intelligence as a service’ says consultant
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NewsCII urges accountability for AI decision-making in insurance sector
The professional body emphasised that insurance ‘professionals should always be prepared to take accountability for the outcomes created by AI’
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NewsAI usage in insurance is an ‘evolution, not revolution’ – Hiscox
Insurer’s head of technology emphasises that AI is ’a tool to enhance existing practices’, rather than act as a replacement for current people and processes
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NewsBrokers increasing interest in digital automation and GenAI – Aviva
’We will continue to work with our brokers and leverage the promise of digital technology to ensure we meet the needs of our business customers,’ says innovation director
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NewsBroker Insights updates decision intelligence platform
‘Our primary focus has been on creating a scalable, unified infrastructure that supports rapid future development,’ says chief executive
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IT InterviewAnt Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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WebinarWatch: TechTalk Live webinar in association with Hiscox
In this webinar, expert panellists joined editor Katie Scott to discuss how the industry can enhance efficiency and performance using artificial intelligence (AI).
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NewsResilience, AI and innovation crucial for insurance firms’ survival – Alpha FMC
‘Sustainable growth will rely on balancing technological advancement with trust, customised solutions and regulatory adaptability,’ says global head
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NewsInsurance Times to host first TechTalk webinar TODAY
Experts will discuss how the industry can enhance efficiency and performance using artificial intelligence
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News AnalysisBriefing: Biba’s conference agenda lands – answers will be sought in sessions
The conference agenda of Biba’s flagship event in May will dive into topics that are at the heart of organisational success or failure – attending brokers will be listening hard to gain business benefits
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NewsInsurtech launches AI suite for pricing and underwriting workflows
’Work like pricing model builds, which once took weeks or even months, can now be completed in minutes,’ says chief executive
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NewsGenerative AI could enable 71% of working hours in the insurance sector
‘Generative AI offers a compelling opportunity to create efficiencies and significant growth across the insurance sector in the UK,’ says insurance lead
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NewsDonaldson’s new Ardonagh role revealed as broker launches global data and technology arm
The new unit will make the most of robotics, machine learning and data enrichment
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NewsHuman interaction still worth the cost – Gallagher’s Stephen Rhee
’Economically, it makes sense to push interactions to a bot but, from a retention standpoint, you can be too digital,’ says global chief digital officer
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NewsInsurance firms built on ‘an AI substrate’ will thrive – Lemonade’s Daniel Schreiber
‘Our customer satisfaction scores go up every time we move something from humans to AI,’ says chief executive
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NewsInsurance Times launches 2025’s exclusive Digital Adoption Report
Insurance Times has once again teamed up with software house Applied Systems to explore digital trends, risks and opportunities impacting UKGI
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NewsAllianz UK to deploy digital developments in 2025’s Q2
Chief executive confirms that insurer’s new platforms are driven by desire to be ‘increasingly efficient and simple’ for brokers to trade with
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NewsZurich updates Innovation Championship programme to scout for problem solving startups
Insurer introduces ‘venture client engine’ element to collaboration scheme, looking to build ‘eye to eye’ partnerships with startups
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News AnalysisBriefing: Soft market should steer commercial brokers towards growth and efficiency focused road maps
The insurance industry is often a weathervane for the UK economy – the government would be wise to listen to broker learnings from client conversations
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NewsWTW launches new AI-driven monitoring tool for insurers
’We built the tool specifically for insurers and we believe it represents the next milestone in insurance analytics and insurance business management,’ says global proposition leader
