Latest claims technology news and insights for UKGI

Claims Technology

Revealed: Insurance Times Claims Excellence Awards finalists 2025

2025-03-25T10:00:00+00:00By Insurance Times

The awards are designed to recognise the best and brightest in the UK insurance claims sector

Dan Saulter: Growth remains on the agenda as Davies sets out 2030 targets

2025-03-21T08:00:00+00:00By Jon Guy

Chief executive confirms that organic growth is the professional services firm’s main growth lever for the next five years – however M&A is not off the table if a deal is ‘complimentary to our strategic objectives’

News

Claims Excellence Awards 2025: Top tips for entries

2025-02-07T11:00:00+00:00By Insurance Times

Insurance Times collates advice from judges and the editorial team on how to best pitch awards entries

Digital innovation via client partnerships – E2E

2024-12-17T15:00:00+00:00By Eddie Longworth

Eddie Longworth, chief executive at E2E Total Loss Claims Management, discusses the efficacy of working with partners to design technology that serves a need

News Analysis

TechTalk: Insurers still grappling with legacy system challenges

2024-12-06T09:00:00+00:00By Clare Ruel

If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive

IT Awards 2024

Insurance Times Awards 2024: Bridgetech and DAC Beachcroft partnership delivers ‘real, tangible business benefit’

2024-11-08T14:00:00+00:00By Insurance Times

Matt Porter, chief executive at Bridgetech Group, discusses the company’s entry into the Excellence in Claims Technology – Claims Management Service Provider award

IT Awards 2024

Insurance Times Awards 2024: DWF Law seeks to address motor claims fraud with telematics data

2024-11-08T13:00:00+00:00By Insurance Times

Benedict Harper Drew, specialist manager of the fraud and financial crime team at DWF, talks about the company’s entry for the Excellence in Claims Technology - Claims Management Service Provider award

IT Awards 2024

Insurance Times Awards 2024: SBS Claims driving ‘technological advancement’ to save claim handlers 800 hours a month

2024-11-08T12:21:00+00:00By Insurance Times

Ollie Davies, operations director at SBS, talks about the firm’s entry for the Excellence in Claims Technology – Claims Management Service Provider award

IT Awards 2024

Insurance Times Awards 2024: SPB UK and Ireland showcases ‘significant advancement’ through Oscar claims processing technology

2024-11-08T12:06:00+00:00By Insurance Times

Lorraine Higham, chief executive at SPB UK and Ireland, discusses the firm’s entry into the Excellence in Claims Technology – Claims Management Service Provider award

IT Awards 2024

Insurance Times Awards 2024: Finalists for the Excellence in Claims Technology – Insurer award announced

2024-11-06T15:30:00+00:00By Insurance Times

Six firms are competing for the Excellence in Claims Technology – Insurer award at this year’s Insurance Times Awards

IT Awards 2024

Insurance Times Awards 2024: CoreLogic and Admiral prioritise support and swiftness in claims resolutions

2024-11-06T15:00:00+00:00By Insurance Times

Leah Davies, director of client success and insurance solutions at CoreLogic, talks about the company’s entry with Admiral for the Excellence in Claims Technology – Insurer award

IT Awards 2024

Insurance Times Awards 2024: Ageas using tech to better identify customers at risk of extreme weather

2024-11-06T14:30:00+00:00By Insurance Times

Stephen Linklater, UK claims director at Ageas, talks about the firm’s entry for the Excellence in Claims Technology – Insurer award

IT Awards 2024

Insurance Times Awards 2024: Allianz pushes envelop of technology to settle claims faster with fewer complaints

2024-11-06T13:30:00+00:00By Insurance Times

Mark Merrix, head of casualty claims at Allianz, discusses the company’s entry for the Excellence in Claims Technology – Insurer award

IT Awards 2024

Insurance Times Awards 2024: Axa Retail turns ‘traditionally lengthy’ claims process into ‘simple and quick’ automated process

2024-11-06T12:30:00+00:00By Insurance Times

Suzy Tiffany, retail claims director at Axa Retail, discusses the company’s submission for the Excellence in Claims Technology – Insurer award

All Claims Technology articles

In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.

This report collates a portfolio of the 50 most innovative UKGI insurtechs that insurers and brokers should have on their partnership radar, based on specific criteria defined by Insurance Times to reflect the needs and interests of our readership.

Read the report

Digital Transformation Reports

Digital Adoption 2025
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.
Digital Adoption 2023
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.
Insurtech 50 2023
In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.
Digital Adoption 2022
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.
Digital Transformation 2021
The Insurance Times 2021 Digital Transformation Report is out now! Over 250 brokers from across the UK came forward to reveal how digital transformation has impacted their business.