Latest claims technology news and insights for UKGI

Claims Technology

Digital innovation via client partnerships – E2E

2024-12-17T15:00:00+00:00By Eddie Longworth

Eddie Longworth, chief executive at E2E Total Loss Claims Management, discusses the efficacy of working with partners to design technology that serves a need

News Analysis

TechTalk: Insurers still grappling with legacy system challenges

2024-12-06T09:00:00+00:00By Clare Ruel

If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive

IT Awards 2024

Insurance Times Awards 2024: Bridgetech and DAC Beachcroft partnership delivers ‘real, tangible business benefit’

2024-11-08T14:00:00+00:00By Insurance Times

Matt Porter, chief executive at Bridgetech Group, discusses the company’s entry into the Excellence in Claims Technology – Claims Management Service Provider award

IT Awards 2024

Insurance Times Awards 2024: DWF Law seeks to address motor claims fraud with telematics data

2024-11-08T13:00:00+00:00By Insurance Times

Benedict Harper Drew, specialist manager of the fraud and financial crime team at DWF, talks about the company’s entry for the Excellence in Claims Technology - Claims Management Service Provider award

IT Awards 2024

Insurance Times Awards 2024: SBS Claims driving ‘technological advancement’ to save claim handlers 800 hours a month

2024-11-08T12:21:00+00:00By Insurance Times

Ollie Davies, operations director at SBS, talks about the firm’s entry for the Excellence in Claims Technology – Claims Management Service Provider award

IT Awards 2024

Insurance Times Awards 2024: SPB UK and Ireland showcases ‘significant advancement’ through Oscar claims processing technology

2024-11-08T12:06:00+00:00By Insurance Times

Lorraine Higham, chief executive at SPB UK and Ireland, discusses the firm’s entry into the Excellence in Claims Technology – Claims Management Service Provider award

IT Awards 2024

Insurance Times Awards 2024: Finalists for the Excellence in Claims Technology – Insurer award announced

2024-11-06T15:30:00+00:00By Insurance Times

Six firms are competing for the Excellence in Claims Technology – Insurer award at this year’s Insurance Times Awards

IT Awards 2024

Insurance Times Awards 2024: CoreLogic and Admiral prioritise support and swiftness in claims resolutions

2024-11-06T15:00:00+00:00By Insurance Times

Leah Davies, director of client success and insurance solutions at CoreLogic, talks about the company’s entry with Admiral for the Excellence in Claims Technology – Insurer award

IT Awards 2024

Insurance Times Awards 2024: Ageas using tech to better identify customers at risk of extreme weather

2024-11-06T14:30:00+00:00By Insurance Times

Stephen Linklater, UK claims director at Ageas, talks about the firm’s entry for the Excellence in Claims Technology – Insurer award

IT Awards 2024

Insurance Times Awards 2024: Allianz pushes envelop of technology to settle claims faster with fewer complaints

2024-11-06T13:30:00+00:00By Insurance Times

Mark Merrix, head of casualty claims at Allianz, discusses the company’s entry for the Excellence in Claims Technology – Insurer award

IT Awards 2024

Insurance Times Awards 2024: Axa Retail turns ‘traditionally lengthy’ claims process into ‘simple and quick’ automated process

2024-11-06T12:30:00+00:00By Insurance Times

Suzy Tiffany, retail claims director at Axa Retail, discusses the company’s submission for the Excellence in Claims Technology – Insurer award

Video: RDT’s Mark Bates talks automation advantages (Part Two)

2024-10-29T15:30:00+00:00By Insurance Times

Sponsored content: For Insurance Times’ latest Expert View, automation software expert RDT’s chief executive Mark Bates sat down with Insurance Times deputy editor Yiannis Kotoulas to discuss the state of claims management, how automation and AI can help and what challenges the sector may have to overcome.

IT Interview

Chris Sawford: ‘One Verisk’ strategy tackled integration challenges following acquisition

2024-10-24T07:00:00+01:00By Chantal Kapani

The firm had to ’balance large business security and stability with agility’ following acquisition, according to claims managing director

IT Awards 2024

Insurance Times Awards 2024: Holidaysafe’s ‘digital-first approach’ helps customers self-serve in the travel insurance sector

2024-10-21T12:30:00+01:00By Insurance Times

Amber Moon, head of marketing at Holidaysafe, talks about the firm’s entry for the Digital Broker of the Year award

All Claims Technology articles

In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.

This report collates a portfolio of the 50 most innovative UKGI insurtechs that insurers and brokers should have on their partnership radar, based on specific criteria defined by Insurance Times to reflect the needs and interests of our readership.

Read the report

Digital Transformation Reports

Digital Adoption 2023
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.
Insurtech 50 2023
In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.
Digital Adoption 2022
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.
Digital Transformation 2021
The Insurance Times 2021 Digital Transformation Report is out now! Over 250 brokers from across the UK came forward to reveal how digital transformation has impacted their business.