Story of the Day
News Analysis
TechTalk: Insurance fraud and the AI arms race
’Those insurers that don’t invest or haven’t invested in this sort of technology will be left behind, if they haven’t been already,’ says head of claims counter fraud
IT Interview
Mark Plews: ‘Proactive’ risk management is ‘an increasing part’ of Markel UK’s service for care sector
Insurer is determined ‘to highlight that it is [a] false saving to reduce investment [on] risk management’, says underwriting director
News Analysis
UK government’s housing expansion plans has industry nervous for flood risk impact
Recent storms coupled with the Labour government’s plan to build 1.5 million homes by the next parliament – a target set by prime minister Keir Starmer in October 2023 – gives the insurance industry pause for thought around balancing flood risk management, property insurance and demand for housing
News Analysis
Why 2024 was a transformational year for UK M&A
The insurer and broker sectors both recorded standout acquisition volume and values last year – however, industry experts do not see the same trends for 2025, with January providing the lowest monthly M&A completion figure since 2017
IT Interview
Rebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
IT Interview
Gareth Hemming: Hiscox carrying ‘positive momentum’ on broker sentiment into 2025
’We’re clear on where we want to go in terms of strategy and growth, but we’re going to do it in a way that’s informed by broker feedback and input,’ says specialist insurer’s head of distribution
News Analysis
Motor insurance affordability under pressure amid FCA scrutiny
As motor insurance premiums continue to squeeze household budgets, scrutiny from regulators and policymakers is intensifying. But with competing priorities and political setbacks, is real change on the horizon?
News Analysis
Industry deems regulatory focus on operational resilience a ‘sensible move’
The FCA is collaborating with its regulatory peers to introduce new rules around operational resilience, seeking to mitigate ‘intolerable harm’ arising from disruptive events
News Analysis
In Focus: How should UKGI underwrite emerging technologies like VR gaming and advanced robotics?
According to TechUK, more than 400,000 articles about artificial intelligence were published in UK media across 2023 – but how is the insurance sector seeking to underwrite uncharted tech tools such as robotics and virtual reality worlds?
News
Aviva seeks to ‘improve connectivity’ with scheme broker partners in 2025
As the insurer looks to grow existing schemes via ‘transparent’ conversations with brokers, it also hunts for ‘nicheness’ in new opportunities – both inside and outside of underwriting
News Analysis
The Big Question: Which regulations and data reporting should the FCA cut to boost industry growth, following letter to PM?
In January 2025, the FCA wrote to prime minister Keir Starmer about removing ’unnecessary regulation’ and reducing ’how much data some firms must provide’ – but what does the insurance industry think this could look like in practice?
News Analysis
Surviving the soft market: The role of refinancing in broking
Refinancing is fast becoming a more central pillar of a broker’s operations, used as a tool to navigate soft market conditions, enable M&A or to facilitate strategic action plans
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