As motor insurance premiums continue to squeeze household budgets, scrutiny from regulators and policymakers is intensifying. But with competing priorities and political setbacks, is real change on the horizon?
The FCA is collaborating with its regulatory peers to introduce new rules around operational resilience, seeking to mitigate ‘intolerable harm’ arising from disruptive events
’This partnership is a fantastic example of how our insights can be tailored to meet the diverse needs of different teams,’ says co-founder
Insurance Times rounds up the biggest exclusive stories from 10 to 14 February 2025
In January 2025, the FCA wrote to prime minister Keir Starmer about removing ’unnecessary regulation’ and reducing ’how much data some firms must provide’ – but what does the insurance industry think this could look like in practice?
’There’s a need for a makeover of percentage-based models where commission is unjustified, undisclosed and uncapped,’ says partner
’Without stricter regulation, these firms will continue to drive up costs, create unnecessary complexity and undermine consumer confidence,’ says claims director
’We have stepped up our efforts to make sure that financial promotions are clear, fair and accurate,’ says director
Rachel Reeves is leading the charge for a more competitive UK economy, however is the insurance sector cutting off its nose to spite its face with regulation that hampers agile innovation?
’Over the past year, we have seen a growing number of misleading and illegal financial promotions,’ says director
Rob Best, managing director of climate risk and resilience at Dual UK, unpicks how and why built environment-based businesses should embrace retrofitting to improve energy efficiency
’It is vital that insurers ensure fair value and consistency in the provision and pricing of their products through each of their distribution channels,’ says manifesto
Although recruitment, refinancing, M&A and compliance will keep UKGI brokers on their toes for 2025, the sector still has an awful lot to be grateful for
Although embracing artificial intelligence is viewed as a necessity by the insurance market, the government’s intentions to accelerate adoption and usage has the industry feeling nervous
Customers must be placed at ‘the heart of the claims process’ if insurers are to instigate a turnaround in complaints, says market intelligence firm
The government’s spring clean of the personal injury discount rate puts scrutiny on compensation see-saw, with market commentators dwelling on drivers for over and undercompensation
’I am committed to working hand in hand with the industry to make sure that our plans are informed by those who both provide and utilise financial services,’ says chancellor of the exchequer
’To achieve the deep reforms necessary, your acceptance that we will take greater risks and rigorously prioritise resources is crucial,’ says chief executive in letter to government
’Working positively and constructively with the regulator has been a big mission for me because it’s supposed to support growth, not stop it or affect it negatively,’ says broker body chief executive
Tom Hill, detective chief inspector at the City of London Police’s Insurance Fraud Enforcement Department, rounds up the department’s 2024 activity and spotlights its focuses for 2025