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Why Ageas, Aviva and QBE were named insurers of the year at 2024’s Insurance Times Awards
Insurance Times Awards 2024 – Best of social media
Briefing: Will the DLG board stay loyal to Winslow as Aviva goes on ‘charm offensive’?
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Claims
News
New report process aims to cut motor claims delays and ease police pressures
’As an increasing number of car owners will testify, time from loss to pay-out has been slipping,’ says technical director
News
Aviva to simplify claims process for brokers with new proposition
’Enhancing our claims services for our broker partners is central to our plans,’ says commercial claims director
News
Claims management firm announces new chief executive
’There remain new opportunities for growth ahead of us,’ says appointee
News Analysis
Briefing: Does the government have its own discount rate expectations?
Although the insurance industry is positive about the amended personal injury discount rate scheduled to come into force, sector whisperings wonder whether the change forms part of Labour’s agenda to lower motor cover costs
News
‘Game changer’ Equality Act update could cause EPL issue ahead of Christmas party season
Employment practices liability policies might not be reflective of October’s legal refresh, meaning that cover is ‘not fit for purpose’, says law firm partner
Sponsored Content
Q&A: Solvd on navigating the claims and repair management market
Sponsored Content: Anne-Sophie Grouchka, chief executive at Solvd, discusses what to watch out for in a rapidly evolving claims and repair management landscape
News
Insurance Times Advent Calendar: Duncan Pritchard
For the sixth day of advent, Duncan Pritchard, managing director at Commercial Express, discusses the MGA’s hopes for the new year
IT Awards 2024
Insurance Times Awards 2024: Ascend Brokers’ ‘unwavering commitment to exceptional value’
Matthew Collins, managing director at Ascend Brokers, discusses the firm’s entry for the Customer Champion of the Year –Broker award
News
Government issues update on leasehold commission ban
’We will go out to consultation very shortly on the detail of the act’s ban,’ says minister
News
Howden urges insurers to tackle cyber cover penetration gap as 52% report attack in last five years
SMEs must be a particular focus, says head of UK cyber retail, because ‘this segment has been historically underserved by the cyber insurance market’
News Analysis
The complexity of business interruption insurance – and why innovation is lagging behind
Technology has already improved ‘low-hanging fruit’ problem areas, but now it is time to aim a little higher with AI tools, to better support claims handlers and end customers with detailed BI claims
News
AI helping underwriters spend more time in-person with brokers
’AI can help firms gain a competitive edge by removing admin from the underwriter, so they can spend more time in meaningful discussion,’ says managing director
News
Experts slam changes made to whiplash tariff
’The outcome of this review has made an unjust situation even worse,’ says president
News
Competitive prices ‘may not be best route to building trust’ with motorists
’The turmoil in the car insurance market over the past few years is continuing to take its toll on the reputation of the sector,’ says managing director
News
Brokers must review employment practices liability policies ahead of ‘revolution of employment rights’
The Employment Rights Bill features 28 reforms to existing employment standards – brokers and underwriters must therefore work together to ensure that employers’ liability cover is ‘fit for purpose’, says head of claims
News
Home insurers with claims acceptance rate of less than 55% revealed
’The regulator shouldn’t hesitate to take action against those falling short,’ says director
News
Allianz claims leader to exit business for new insurer
’He brings the depth of expertise and fresh thinking we need to achieve our ambitions,’ says chief executive
News
P&I club announces 5% general increase in 2025/26 premiums
’Changes in established navigational routes, two major international conflicts and other geopolitical challenges have created an abnormal claims environment,’ says chair
News
Government announces new UK captive insurance consultation
’Insurance markets are pivotal in supporting growth,’ says chancellor
Sponsored Content
UKGI braces for winter amid global supply chain disruptions – Gallagher Bassett
As winter approaches, the UK insurance sector is preparing for a dual challenge – ongoing global supply chain interruptions and the impending impact of severe winter weather. Gordon Vater, managing director at GB Technical, provides an overview of the situation
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