Brokers reveal wish lists for insurer relationships

closer ties with brokers

Regional presence, tech innovation and physical branches matter less to brokers, according to exclusive Insurance Times research

More than 50% of commercial insurance brokers rated financial stability, product expertise and competitive pricing as “extremely important” considerations when looking to place business with an insurer, according to a poll run by Insurance Times between October and December 2024.

The findings – available within the Five Star Rating Report: Commercial Lines and Personal Lines 2024/25, published exclusively by Insurance Times in March 2025 and now available for subscribers via online microsites and a print publication – highlighted that despite advances in technology and innovation, solid fundamentals remain key to broker-insurer relationships.

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