Regional presence, tech innovation and physical branches matter less to brokers, according to exclusive Insurance Times research
More than 50% of commercial insurance brokers rated financial stability, product expertise and competitive pricing as “extremely important” considerations when looking to place business with an insurer, according to a poll run by Insurance Times between October and December 2024.
The findings – available within the Five Star Rating Report: Commercial Lines and Personal Lines 2024/25, published exclusively by Insurance Times in March 2025 and now available for subscribers via online microsites and a print publication – highlighted that despite advances in technology and innovation, solid fundamentals remain key to broker-insurer relationships.
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