Analysis
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News AnalysisBriefing: Soft market should steer commercial brokers towards growth and efficiency focused road maps
The insurance industry is often a weathervane for the UK economy – the government would be wise to listen to broker learnings from client conversations
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News AnalysisIn Focus: Are brokers at risk of losing market share as embedded insurance grows?
’If distribution is moving from analogue to digital – and the brokers aren’t moving with it – that creates a vacuum,’ says director
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News AnalysisTechTalk: Insurance fraud and the AI arms race
’Those insurers that don’t invest or haven’t invested in this sort of technology will be left behind, if they haven’t been already,’ says head of claims counter fraud
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News AnalysisBriefing: Musk and other tech disruptors have their eyes on insurance
The insurance industry is unpopular but profitable, while also largely reliant on legacy technology
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News AnalysisIn Focus: How should UKGI underwrite emerging technologies like VR gaming and advanced robotics?
According to TechUK, more than 400,000 articles about artificial intelligence were published in UK media across 2023 – but how is the insurance sector seeking to underwrite uncharted tech tools such as robotics and virtual reality worlds?
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News AnalysisBriefing: Insurers facing another fight to be heard as UK government launches AI campaign
Although embracing artificial intelligence is viewed as a necessity by the insurance market, the government’s intentions to accelerate adoption and usage has the industry feeling nervous
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News AnalysisTechTalk: Is the cyber insurance world prepared for quantum computing?
’This is an incredibly complex area and the industry is going to have to spend a lot of time and energy to properly understand the risk factor that quantum may pose to business operations and security – and thus the impact on cyber insurance,’ says global head of cyber
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News AnalysisBriefing: Do Musk’s comments on a ‘permanent shortage of excellent talent’ resonate in the UK?
It is common to bemoan the lack of talent in the technology sector, but does this result from a flawed approach to developing people pipelines?
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News AnalysisJames Kruger: Industry must develop a sense of adventure as client demands increase
Capgemini’s UK head of insurance divulges his firm’s top insurance trends for 2025
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News AnalysisTechTalk: Insurers still grappling with legacy system challenges
If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive
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News AnalysisThe Big Question December 2024: What trends do the UKGI market need to be cognisant of heading into 2025?
With the new year fast approaching, Insurance Times quizzes industry experts on what the insurance sector should watch out for in 2025
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News AnalysisBriefing: Technology innovation once again raises London’s transformation hopes
Data driven underwriting is set to become ‘fundamental part of Lloyd’s future’, says membership organisation
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News AnalysisThe complexity of business interruption insurance – and why innovation is lagging behind
Technology has already improved ‘low-hanging fruit’ problem areas, but now it is time to aim a little higher with AI tools, to better support claims handlers and end customers with detailed BI claims
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News AnalysisBriefing: Data reform bill treads privacy fine line, but insurer opportunities ahead
New data access bill has the power to ’drive efficiency and economic benefits’, says head of analytics, claims and underwriting
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News AnalysisGreater software house collaboration could reap benefits for commercial lines eTrading
Commentators agree that software house cooperation on commercial lines digital trading is only happening in ‘pockets’, yet this teamwork could ‘provide the broking community with the tools they need to deliver an efficient but high level of service to customers’
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News AnalysisMGAs take up tech tools in battle for relevancy
‘Without innovation, an MGA offers no differentiation’, says chief executive – but how are these firms tapping into technology to stay ahead of the competition?
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News AnalysisTechTalk: Market conditions keep insurtech investors cautious – but ‘green shoots’ may be ahead
’There’s a need for more action to be taken to encourage investment in technology and insurtech markets,’ says co-chair
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News AnalysisUnderwriters facing ‘hard time’ due to data increase
The ’ability to assimilate all of that knowledge and make sense of it is a really key challenge for underwriters’, says general insurance leader
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News AnalysisBriefing: Office vs remote working – does in person working really foster innovation?
Innovation is key for insurance firms to maintain a competitive advantage, but many firms lack the flexibility that drives it
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News AnalysisWould I lie to you?
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
