Allianz Cornhill is to run another pilot of Digilog's lie detector technology, after an earlier pilot of the VRA system proved "inconclusive".
Earlier this year, Allianz Cornhill launched a Digilog pilot on its household book, but the insurer will now begin a further pilot after the initial trials failed to determine the effectiveness of the system.
"The Digilog pilot on our household book proved inconclusive," an Allianz Cornhill spokeswoman said.
She added that the insurer would begin another three-month Digilog pilot on the 1 September using another "claims portfolio".
The spokeswoman declined to reveal what type of claims would be assessed.
Allianz Cornhill has also begun a pilot with cognitive interview specialist Absolute.
The spokeswoman confirmed the Absolute pilot was underway and that it would run for "as long as it takes to get meaningful results".
"[Cognitive interviewing] allows claims handlers to have a more intelligent conversation with the claimant, where the skills of our people are fundamental," she said.
