ACE 360 aimed at excess-of-loss market
ACE has launched a web portal, ACE 360, to let trade credit customers view and adjust policy information online.
The portal is aimed at excess of loss customers with multiple buyers and is the first in this field of trade credit insurance, according to ACE global head of trade credit Stuart James.
ACE 360 lets policyholders view their policy limits and exposures, negotiate temporary limits and adjust credit limits.
The portal can be viewed by the policyholder, broker and ACE. The policyholder can use the portal to contact ACE staff directly.
The software also lets policyholders see how ACE views the risk of their buyers by using a grading system.
The insurer is going to upgrade ACE 360 by mid-2012 by letting users see the history of each buyer’s grade score.
ACE 360 was developed to simplify communication between ACE and its trade credit clients. James said ACE previously relied on telephone and email, which could complicate policy administration between time zones.
“I thought it was critical we had a standard servicing portal,” James said.
It is free and updated daily.
James added that ACE would consider linking up ACE 360 with its ACE’s web portal for risk managers, ACE Worldview.
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