All 5 questions with articles
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IT Interview
MGA Q&A: Commercial Express aims to ‘reduce percentage of business’ to main carrier
Kristian Bartlett, head of sales and marketing for Commercial Express tells Insurance Times’s head of research, Savan Shah about the new developments for the broker community, after achieving four stars from brokers in last year’s MGA survey
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IT Interview
MGA Q&A: Hard market is ‘obvious concern’ ahead – NBS Underwriting
NBS Underwriting’s managing director, Steve Cowman speaks to Insurance Times’s Savan Shah about what he deems the ’obvious concern’ which is the hard market and following this reduced capacity
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IT Interview
MGA Q&A: ‘Listening to our brokers is key’ amid challenges and ongoing uncertainty – Victor Insurance UK
Victor Insurance UK’s managing director, John Stephenson speaks to Insurance Times about the challenges ahead for the insurance market and why listening to brokers is key
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IT Interview
MGA Q&A: Business interruption crisis highlights ‘very little’ known about insurance cover – DOA Underwriting
DOA Underwriting Ltd’s director Phillip Oliver tells Insurance Times why the business interruption crisis demonstrated that ‘very little’ is known about insurance as well as discussing this year’s MGA survey
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IT Interview
MGA Q&A: Chapman and Stacey retains human touch for ‘stand out’ underwriting
Chapman and Stacey’s managing director Paul Wingfield tells to Insurance Times about the MGA market and the key services brokers are seeking following this year’s MGA survey
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IT Interview
Broker service Q&A Covéa Insurance: ‘Our aim is to make our required return on capital’
Insurance Times speaks to Covéa Insurance’s director of distribution in personal lines Sue Coffey about the five service areas being explored in the broker survey
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IT Interview
Broker Service Q&A - Markel: ‘We didn’t batten down the hatches when Covid-19 struck’
Insurance Times speaks to Markel UK about the strategic developments over the last 12 months about the five service areas being explored in the broker survey
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IT Interview
Etrading Q&A: Insurers need to up their game on the risks available via etrading says Allianz
Allianz’s digital trading manager says speed of delivery is a key area of improvement within etrading, but insurers also need to meet the demand to write more complex risks digitally
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IT Interview
Q&A: Brokers understand customers who ‘don’t fit the standard box’ says ThingCo chief exec
Insurance Times speaks to ThingCo chief executive Mike Brockman on how telematics is going wrong and what brokers can do to overcome hurdles and cost barriers in order to make telematics work.
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IT Interview
MGA Q&A: ‘Much of what sets us apart is not provided by the broader market’ says Nexus Underwriting
Nexus Underwriting group chief underwriting officer André Ford talks to Insurance Times, discussing the reputation of the MGA market, capacity concerns among brokers and exploring the underwritng and claims processes used to stand out in the MGA market
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IT Interview
Etrading Q&A: Insurance needs to digitally keep pace with other business sectors says Applied System’s Fairchild
The software company chief executive explained that ’we are firmly in the middle of a digital revolution of insurance’
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IT Interview
MGA Q&A: Victor for Brokers portal provides faster and more efficient ways to work says Victor Insurance
Victor Insurance’s country manager John Stephenson talks to Insurance Times’s Savan Shah about the reputation of the MGA market, providing brokers efficient ways to work, capacity removal concerns and evolving operational methods.
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IT Interview
MGA Q&A: MGA market could benefit from a simple star rating says DOA Underwriting
DOA Underwriting Limited’s director Phillip Oliver talks to Insurance Times’s Savan Shah about policy wordings, working with broking partners to ensure clients needs are met and the MGA survey’s factors amid the Covid-19 pandemic
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IT Interview
MGA Q&A: So-sure reacts to Covid-19 lockdown by reducing pricing to reflect changed risk
So-sure’s chief executive Dylan Bourguignon talks to Insurance Times’s Savan Shah about standout services and reacting to the coronavirus pandemic
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IT Interview
etrading Q&A: Insurers have a ‘key role’ to play in reducing e-trade complexity says Zurich
Paul Tombs, head of SME at Zurich discusses how Zurich Online is supporting brokers to be operational during the pandemic with Insurance Times’s Savan Shah
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IT Interview
etrading Q&A: Commercial risks could fluctuate due to Covid-19 pandemic says SSP
With Insurance Times’s etrading 2020 results now available, Savan Shah speaks with Adrian Coupland, customer and marketing managing director at SSP, about the firm’s etrading results and how it is supporting brokers to be operational in these times of disruption
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News
e-trading Q&A: NIG sees significant uptick in inbound calls and email traffic amid Covid-19
NIG has spotted an increase in inbound calls at its etrade operations and claims centres with many brokers seeking guidance on policy coverage during the coronavirus crisis, Insurance Times etrading 2020 results are also now available
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IT Interview
Chapman & Stacey reassures broker partners its services will continue fully
Chapman & Stacey’s managing director Paul Wingfield talks to Insurance Times’s Savan Shah as the Covid-19 pandemic continues and its staff remote work to continue providing a full service to its broker partners
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IT Interview
E-trading Q&A: SSP teams up with Amazon Web Services to bolster broker management software
Insurance Times speaks to SSP’s customer and marketing director about advancements on the firm’s broker management system
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IT Interview
Etrading Q&A: etrade must have a ‘wide risk appetite’ says Covéa’s O’Callaghan
Insurance Times speaks to Covéa’s broker development manager about what brokers want from etrade