All 5 questions with lead articles
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IT Interview
MGA Q&A: ‘Much of what sets us apart is not provided by the broader market’ says Nexus Underwriting
Nexus Underwriting group chief underwriting officer André Ford talks to Insurance Times, discussing the reputation of the MGA market, capacity concerns among brokers and exploring the underwritng and claims processes used to stand out in the MGA market
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IT Interview
Some brokers could struggle placing policies during Covid-19 says Peter Staddon
Insurance Times’s Savan Shah speaks to the MGAA’s outgoing managing director about the impact of Covid-19 on its members as well as the relevance of our MGA survey
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IT Interview
Five Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry
Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers
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IT Interview
Etrading Q&A: How brokers digitally trade needs to improve says Polaris
Insurance Times speaks to Polaris’s imarket product manager on how current propositions are tackling broker concerns in areas being explored in the etrading survey
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IT Interview
Etrading Q&A: QBE improves quote functionality to aid brokers buying cyber insurance
Insurance Times speaks to QBE’s etrade development manager, Corinne Pringle, on the latest developments in the QBE FastFlow extranet platform
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IT Interview
Broker Service Q&A: Covéa aims to stand out from the crowd
Insurance Times speaks to Covéa Insurance’s director of regional operations Keith Hector about the five service areas being explored in the broker survey
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IT Interview
Q&A etrading: Allianz on simplifying the process of purchasing insurance in the modern era
Insurance Times speaks to digital trading manager of Allianz, Julie Tongue on the developments of ”Allianz QuoteSME” since last year’s etrading survey
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IT Interview
Q&A: Putting customers first lands Covéa top broker rating
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution and underwriting, Sue Coffey and its head of high net worth (HNW) and operational governance Sara Simmons about its Five Star rating awarded by brokers
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Ask the Expert
Five questions with... chief executive at ECIC, Richard Forrest Smith
What has happened since Markel bought ECIC? What is happening in the contracting market? And what effect will Brexit have? ECIC chief executive answers all