Insurance Times reveals who the big winners are at the Claims Excellence Awards 2017
Tony Emms was among the big winners at the Insurance Times Claims Excellence Awards 2016.
The former Zurich claims boss received the lifetime achievement award, at the event which was held at Bankside Hilton Hotel in Southwark.
Covéa Insurance also won twice, first as claims technology of the year - insurer and insurer claims initiative of the year – commercial lines.
Despite the wet weather, it did not dampen the spirits of the guests on the night.
Broker Club Insure, which is part of Romero Insurance Brokers, picked up Claims Training initiative of the Year.
The judging panel comprised Ecclesiastical claims director David Bonehill, Towergate head of claims Jon Cawley, CILA deputy president John Eves, Aviva claims director Dave Lovely, LV= director of claims Martin Milliner, Guidewire digital strategy, international Mark Mullin, Carpenters managing director Donna Scully, Arc Legal Assistance managing director Helen Withers.
Here is a list of our award winners.
Claims Training Initiative of the Year
Winner: Club Insure
Claims Training Initiative of the Year – Insurer
Winner: AIG
Claims Technology Initiative of the Year – Insurer
Winner: Covéa Insurance
Claims Technology Initiative of the Year – Broker
Winner: Simply Business
Claims Technology Initiative of the Year – Service Provider
Winner: Audatex
Legal Partner of the Year
Winner: Rradar
Customer Care Initiative of the Year
Winner: Davies
Insurer Claims Initiative of the Year - Personal Lines
Winner: RSA
Insurer Claims Initiative of the Year - Commercial Lines
Winner: Covéa Insurance
Fraud Prevention Initiative of the Year
Winner: DWF
Claims Individual of the Year
Winner: Mark Merrix
Broker Claims Team of the Year
Winner: Centor
Third Party Claims Management Team of the Year
Winner: Coplus
Insurer Claims Team of the Year
Winner: Aviva
Lifetime Achievement
Winner: Tony Emms
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