Insurance Times reveals who the big winners are at the Claims Excellence Awards 2017

Claims Excellence Awards 2017

Tony Emms was among the big winners at the Insurance Times Claims Excellence Awards 2016.

The former Zurich claims boss received the lifetime achievement award, at the event which was held at Bankside Hilton Hotel in Southwark.

Covéa Insurance also won twice, first as claims technology of the year - insurer and insurer claims initiative of the year – commercial lines.

Despite the wet weather, it did not dampen the spirits of the guests on the night.

Broker Club Insure, which is part of Romero Insurance Brokers, picked up Claims Training initiative of the Year.

The judging panel comprised Ecclesiastical claims director David Bonehill, Towergate head of claims Jon Cawley, CILA deputy president John Eves, Aviva claims director Dave Lovely, LV= director of claims Martin Milliner, Guidewire digital strategy, international Mark Mullin, Carpenters managing director Donna Scully, Arc Legal Assistance managing director Helen Withers.

 

Here is a list of our award winners.

 

Claims Training Initiative of the Year

Winner: Club Insure

 

Claims Training Initiative of the Year – Insurer

Winner: AIG

 

Claims Technology Initiative of the Year – Insurer

Winner: Covéa Insurance

 

Claims Technology Initiative of the Year – Broker

Winner: Simply Business

 

Claims Technology Initiative of the Year – Service Provider

Winner: Audatex

 

Legal Partner of the Year

Winner: Rradar

 

Customer Care Initiative of the Year

Winner: Davies

 

Insurer Claims Initiative of the Year - Personal Lines

Winner: RSA

 

Insurer Claims Initiative of the Year - Commercial Lines

Winner: Covéa Insurance

 

Fraud Prevention Initiative of the Year

Winner: DWF

 

Claims Individual of the Year

Winner: Mark Merrix

 

Broker Claims Team of the Year

Winner: Centor

 

Third Party Claims Management Team of the Year

Winner: Coplus

 

Insurer Claims Team of the Year

Winner: Aviva

 

Lifetime Achievement

Winner: Tony Emms